Lexus of Orlando
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SALES: 855-890-5746   SERVICE: 855-890-5748
Sales: 855-890-5746
Service: 855-890-5748
Parts: 855-890-5760
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Testimonials

GOOGLE
Art Weiss
Full Star Full Star Full Star Full Star Full Star
11-9-2019
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Gokul Palayil
Full Star Full Star Full Star Full Star Full Star
11-9-2019
Gokul Palayil

Great facility. Service was well explained, prompt and timely. Great Lexus experience.

GOOGLE
Theatheola Campbell
Full Star Full Star Full Star Full Star Full Star
11-9-2019
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Shannon Ward
Full Star Full Star Full Star Full Star Full Star
11-9-2019
Shannon Ward

Salem is wonderful. He has made our car purchasing experience quick and stress free for a third time. The finance department is easy to work with and doesn't make you feel pressured. Thank you all!

GOOGLE
Yousuf Bhaghani
Full Star Full Star Full Star Full Star Full Star
11-8-2019
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Henry Anderson
Full Star Full Star Full Star Full Star Full Star
11-7-2019
Henry Anderson

Always a friendly staff the place is immaculate you can eat off the floors

CARS
Gia Cruise Diva
Full Star Full Star Full Star Full Star Full Star
11-6-2019
Wonderful service from start to finish

Jose and his team always take great care of me, my time, and my car. Unlike other dealerships, I actually enjoy going in for service. The facilities and staff are wonderful.

CARS
Corey and Maria Wilson
Full Star Full Star Full Star Full Star Full Star
11-6-2019
Mr. and Mrs. Wilson

We priced new cars online with Truecar and had much difficulty nailing down an out the door price. We decided to call this dealership and received a very competitive out the door price . After telling the dealer if they stay true to the purchase price we will purchase the car ASAP. We went to the dealer and we bought the car for the quoted price with NO ADD ONS ! We were very satisfied with the transaction procedure and followup on the purchase .

GOOGLE
shumin sun
Full Star Full Star Full Star Full Star Full Star
11-5-2019
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J. Christopher Eff
Full Star Full Star Full Star Full Star Full Star
11-4-2019
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Ted Nguyen
Full Star Full Star Full Star Full Star Full Star
11-4-2019
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London Ivory
Full Star Full Star Full Star Full Star Full Star
11-4-2019
CARS
Josue Puentes
Full Star Full Star Full Star Full Star Full Star
11-4-2019
Listened to my concerns and resolved them!

Buying a Lexus for my wife after her last vehicle, was a great choice, but making sure we bought it at Lexus of Orlando was, without a doubt, the best choice. Naturally, when it comes to servicing her new vehicle, we have put our full trust into their service department. Not only are the facilities and amenities just incredible, it the entire staff are amazingly friendly. From the person who schedules your appointment, to the one that greets you, to the service advisor, the technicians themselves, and even the people at the Loaner department. On our last visit, we brought the vehicle in unfortunately due to an ongoing issue with the car subtly pulling to the right. They had previously checked the vehicle thoroughly, but had not found any issues. So on this last appointment, the Lead Technician actually test drove the car with me for over 30 minutes, checking everything, and he noticed how subtle the pull was and apologized for not having resolved it on previous visits. He was then thorough in explaining to me not only the mechanics of the vehicle itself, but what he could try to do to resolve the problem. I left the vehicle in their hands and I left for vacation with my family. Two days la r they had resolved it, and when I got back, the car was finally working to perfection. Did I mentioned they even arranged for me an Uber to the airport and back? I totally would recommend Lexus of Orlando not just for your car buying needs, but for any service issues you may have. Their prices are fair, even at the service and parts department, yet they still check and see if they have any sales or promotions they can give you. They listen to your concerns and go above and beyond to help you. Oh and let’s not forget their beautiful facilities and amenities. What else could you ask for?

GOOGLE
silho gram
Full Star Full Star Full Star Full Star Full Star
11-3-2019
CARS
Alan
Full Star Full Star Full Star Full Star Empty Star
11-2-2019
Could have been better!

2007 Lexus rx400h window felt is melting on to window. To see the problem you have to move the window down and then up. Well Lexus did not clean the window once they moved the window up. Now I have black streaks over all of the windows. And they did not give me my “spend and save” discount. I did fail to bring in the coupon but they should still give you the discount. At my other dealership they give the discount regardless.

GOOGLE
Kevin Burpee
Full Star Full Star Full Star Full Star Full Star
11-1-2019
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Ricardo Negron
Full Star Full Star Full Star Full Star Full Star
10-31-2019
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wang lili
Full Star Full Star Full Star Full Star Full Star
10-30-2019
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Karen Scheckelhoff
Full Star Full Star Full Star Full Star Full Star
10-30-2019
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Jennifer Martinez
Full Star Full Star Full Star Full Star Full Star
10-30-2019
Jennifer Martinez

Best customer service!!!

GOOGLE
Shannon Pawley
Full Star Full Star Full Star Full Star Empty Star
10-30-2019
CARS
Robert
Full Star Full Star Full Star Full Star Full Star
10-25-2019
Fantastic service AGAIN!!

Joshua Monthomery is our service advisor. Every time we go there for service we are treated royally by him and the Lexus staff. If I could give Joshua a 6 star rating, I wouldn't hesitate to.

CARGURUS
 
Full Star Full Star Full Star Full Star Full Star
10-25-2019

They were very nice, but I bought elsewhere

GOOGLE
Kevin Johnson
Full Star Full Star Full Star Full Star Full Star
10-25-2019
Kevin Johnson

I've previously purchased two cars from the Winter Park dealership but took a break from Lexus. This past week I decided to get another Lexus, found the car I wanted online, completed the application on the website, and took delivery that evening. Kudos to Neil (Sales Manager), Jay (Finance), and Jerry (Product Specialist) for defying mediocrity and delivering an extraordinary experience for me. I strongly encourage anyone considering purchasing a new Lexus to visit Lexus of Orlando and ask for the amazing team that helped me.

CARS
J OBrien
Full Star Full Star Full Star Full Star Full Star
10-25-2019
Customer

Sylvester was very patient with us and showed us everything we wanted to know about the car and more. We would highly recommend him to our friends and neighbors.

DEALERRATER
Robert
Full Star Full Star Full Star Full Star Full Star
10-25-2019
Fantastic service AGAIN!!

Joshua Monthomery is our service advisor. Every time we go there for service we are treated royally by him and the Lexus staff. If I could give Joshua a 6 star rating, I wouldn’t hesitate to.

GOOGLE
sulivong vorachack
Full Star Full Star Full Star Full Star Full Star
10-24-2019
sulivong vorachack

I’ve had many cars from Mercedes, BMW, and Infiniti, but Lexus customer service is by far the best! I may be bias because my entire family has every model of Lexus in the line-up but now I know why. I’ve personally seen how reliable and low maintenance owning a Lexus is and you definitely get more for your money compared to other luxury brands. I purchased my GS350 F-sport from Lexus of Orlando and was blown away by how awesome the building looked. I was greeted by my specialist Edward, who was great. He made my hands-on experience easy and fun. I am not sure how other dealerships work, but by having a specialist instead of a sales rep go on the test drive took off a lot of the pressure of feeling baited like most other car dealerships. Since he didn’t have anything to do with the buying process, I felt at ease. I feel like my car was priced a little higher than other GS models and I feel like the price could have been better, but I have no regrets about my purchase. I love my new GS and I plan on going here in the future for my next Lexus.

GOOGLE
Oscar Mendez
Full Star Full Star Full Star Full Star Full Star
10-24-2019
Oscar Mendez

(Translated by Google) Good (Original) Bueno

CARGURUS
 
Full Star Full Star Full Star Full Star Full Star
10-24-2019

Instant contact.

GOOGLE
John Little
Full Star Full Star Full Star Full Star Full Star
10-24-2019
John Little

Great showroom, super cars, excellent sales staff

GOOGLE
Sandra Hawthorne
Full Star Full Star Full Star Full Star Full Star
10-22-2019
Sandra Hawthorne

Very kind

GOOGLE
Maya Daali
Full Star Full Star Full Star Full Star Full Star
10-20-2019
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Chandra Lackeram
Full Star Full Star Full Star Full Star Full Star
10-17-2019
Chandra Lackeram

Extremely friendly salesperson. She is knowledgeable and informative about their products. Hoping to make a deal soon.

YELP
Lisa M.
Full Star Full Star Full Star Full Star Full Star
10-15-2019
Lisa M.

So very kind !! I was in town on business and experienced an issue with my Lexus. I drove up to the service area without an appointment and was met with a warm greeting by the valet staff. The valet listened to my explanation and introduced me to a very kind man named Ha. Ha listened and by some divine intervention solved my problem with no delay and no cost to me. I have been a Lexus owner for 20+ years and this level of service is a major reason why. Thank you to the valet and service staff at Lexus of Orlando and most especially to Ha.

GOOGLE
Manuel Crespo
Full Star Full Star Full Star Full Star Full Star
10-14-2019
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Sheldon Watson
Full Star Full Star Full Star Full Star Full Star
10-14-2019
Sheldon Watson

Had to take my RX350 in for PM service.. pulled in to service area and was greeted... was escorted into waiting area... service person Ha handled the questions that asked about my service... after about an hour I was advised that my service would take a little longer and that they would provide a loaner vehicle. The next day they called me and advised that my vehicle was ready... the greeters and the service advisor both were helpful and I was completely satisfied. I would recommend the service department to friends.

GOOGLE
Mike Bianchini
Full Star Full Star Full Star Full Star Full Star
10-13-2019
CARS
Zaib
Full Star Full Star Full Star Full Star Full Star
10-13-2019
Best Service Ever!!!

Best Service I’ve ever had. I have the best service advisor ever. Luis Lopez!!!! This guy knows how to go above and beyond! He really knows how to build that rapport with his clients!!! His communication is flawless while he provides me a status update on my vehicle. Not only did he take care of me but he also walked me to my car and gave me a fond farewell. I mean this is elite service! It’s like I got a red carpet treatment! Luis is the guy you need to see if you come to Lexus of Orlando! He really is the best of the best!!! I was also impressed by their service drive and how courteous, prompt, and professional they were when they greeted me. Loved it!!! Also a big shout out o Angela for make my life so simple and a smooth transition into my courtesy vehicle! She was super sweet and loving. Made me feel like family when I was there.

GOOGLE
Martin Epiphane
Full Star Full Star Full Star Full Star Full Star
10-12-2019
Martin Epiphane

So far Owned 4 lexus ,A LS 400 ,A GS 400 AGS .350 ,And A GX 470 ,,And A X6 BMW ,This is why I visit so often

GOOGLE
Tom Reed
Full Star Full Star Full Star Empty Star Empty Star
10-12-2019
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Deborah Gustafson
Full Star Full Star Full Star Full Star Full Star
10-8-2019
Deborah Gustafson

The service was wonderful and Jose Huertas was the best!! (My car battery had died and they were able to help me that afternoon).