Lexus of Orlando
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SALES: 855-890-5746   SERVICE: 855-890-5748
Sales: 855-890-5746
Service: 855-890-5748
Parts: 855-890-5760
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SERVICE DEPARTMENT

Our Location

Lexus of Orlando
5725 Major Blvd.
Orlando, FL 32819

Service: 855-890-5748
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Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Cabin AC Filter :  Cabin AC Filter
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Replace Your Engine : Replace Your Engine
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Front Brake Service :  Front Brake Service
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Rear Brake Service :  Rear Brake Service
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Wild Card :  Wild Card
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Wiper Blade Replacement :  Wiper Blade Replacement
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Meet Our Service Staff

Service BDC Director ISMARELY JUSTINIANO
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I have been a proud member of the Lexus of Winter Park Team since May 2006. Working in various departments has provided me with a global knowledge of the entire organization from Service to Sales. Currently, as Manager of the Service/Business Development Center, we coordinate all of our inbound and outbound phone calls. Assisting Guests with their Service needs and scheduling Service appointments is my expertise. My goal is to always make the guest experience pleasant and positive by providing each Guest with our “World Class Service”. Having exposure, not just to Lexus vehicles, but also multiple brands is a passion that has strengthened and increased my mechanical and technical knowledge. In addition to working at Lexus of Winter Park, I have the pleasure of enjoying spending time with my family and building memories as we share adventures going to the theme parks, recreational parks, and the beautiful beaches here in Florida.
Service BDC Director
ISMARELY JUSTINIANO
Service Manager JESSICA  MARRERO
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My name is Jessica Marrero, I have been married since 2015, but together since 2004. We have 2 amazing sons. Oh and let’s not forget my little Chihuahua (Brady) I have been with the Lexus family since 2007. I started as a cashier and have worked my way up to service manager. I am a HUGE patriots fan. When I’m not working, I like just spend as much time with my family, we love to go to Sea World. Other than family I just enjoy staying home and relaxing…
Service Manager
JESSICA MARRERO
Service Manager STEVEN  PERSAUD
X
Steve has been with Lexus family since 2004. Steve was born and raised in New York, and moved to Florida in 2002 with his family. In his spare time, he enjoys spending it at the beach with his girlfriend and family, or going to one of the many theme parks in Orlando. Steve is a Tampa Bay Buccaneers fan, and also a Orlando Magic’s fan. Steve’s favorite car out of the Lexus line is The RCF.
Service Manager
STEVEN PERSAUD
Service Consultant NICHOLAS  ARCHBALD
X
I enjoy spending time with my wife and 2 children. 1 boy and 1 girl ages 3 & 11. On my days off, I enjoy all water activities including off shore fishing. I am an automotive professional experience since 2001. Allow me to be your new best friend and welcome you too the Lexus family.
Service Consultant
NICHOLAS ARCHBALD
Service Consultant RICHARD  FILIPPIN
X
Richard was born in the Windy City of Chicago, IL. Made the move to sunny Florida in 2017 with his lovely wife and 3 Boxers. He enjoys watching his favorite team, the Chicago Cubs whenever he can. He has been in the auto industry since 1981 and is ready to put his many years of experience to work for you. Come visit Richard at our service center!
Service Consultant
RICHARD FILIPPIN
Service Consultant JOSE  HUERTAS
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Jose has been with the Lexus of Winter Park since 2003 and now at our Lexus of Orlando store since 2018. He has previously been awarded "Employee of the Month" and is a Lexus Certified Senior Service Consultant. Jose is a Father of 5 children who keep him very busy. He enjoys all outdoor sports and is a serious antique classic car enthusiast. Jose is fluent in Spanish.
Service Consultant
JOSE HUERTAS
Service Consultant LUIS  LOPEZ
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My name is Luis Lopez, originally born in Rio Piedras, P.R and relocated to Long island at the tender age of 3. I called Long Island home and graduated from Sonderling High School in Brentwood, N.Y. in 2003. I moved to Winter Garden, Florida in 2005, which was the best decision of my life. I absolutely love the Florida life! The weather, outdoors, fishing and camping. One thing I can never get enough of is traveling. I'm a family man devoted father of two. I have worked in the automotive business since 2003. I feel lucky enough to be part of the Lexus family since 2009. I look forward to providing you with the best service and assist you with all your vehicle needs.
Service Consultant
LUIS LOPEZ
Service Consultant LYNDON  WALSH
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Lyndon has been a member of the Lexus of Winter Park family since January 2007 and moved to our Lexus of Orlando store in 2018. He is Lexus Master Certified Service Consultant. He is originally from England and has 3 beautiful daughters. He is a soccer fan but is also an Orlando Magic fan and a football fan as well.
Service Consultant
LYNDON WALSH
Service Consultant ANGEL MELENDEZ
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My name is Angel Melendez, I was born and raised in Rio Grande, Puerto Rico. I moved to Florida in 2005. I graduated from Cypress Creek High School in 2018, here in Orlando, FL. I have had a passion for cars ever since I was young. I enjoy helping people out and making sure they have an amazing experience.
Service Consultant
ANGEL MELENDEZ
Service Consultant JOSHUA  MONTGOMERY
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I was born in Winter Park, Florida and graduated from Apopka high in 2006. I went on to SCC and got my Associates in general studies. I’m an Eagle scout and I love all outdoor activities, hunting, fishing, hiking, camping, really anything outdoors. I’m happily married and have a 2 small children, they are my world and I’m very blessed to have an amazing family who supports everything I do. I am a driven individual, when I want to achieve something nothing can get in my way. I have owned and operated my own business since 2012, as well as manage a multi-million dollar company at the same time. I am a hard worker and I will work hard for my guests to provide them the best customer service possible. I look forward to assisting our Lexus customers and providing them a Luxurious Experience.
Service Consultant
JOSHUA MONTGOMERY
Service Consultant HA NGUYEN
X
Ha has been in the Automotive Industry since 1999 and bring many years of experience to Lexus of Orlando. He loves the Toyota and Lexus brand and drives a Toyota every day. He loves to spend time with his family every chance he gets.
Service Consultant
HA NGUYEN
Internal Service Advisor JORDAN  WEINBERGER
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Hello, I’m Jordan and I’m the internal service writer at Lexus of Orlando. I've been in the automotive industry since 2018. Besides loving the car industry, I also love the hospitality industry and meeting new people.
Internal Service Advisor
JORDAN WEINBERGER

Contact Information


Great service experience, friendly, knowledgeable and prompt. Can't say enough about the great care I continue to receive when I bring my automobile in for service.

- RealtorDawn, CARS

Traveled from Jacksonville Florida all the way to Orlando Florida to purchase my new vehicle the sales Rep Johnthan was extremely nice and friendly. Had a awesome and great experience. Happy with my new Lexus suv

- Latricia, CARS

Traveled from Jacksonville Florida all the way to Orlando Florida to purchase my new vehicle the sales Rep Johnthan was extremely nice and friendly. Had a awesome and great experience. Happy with my new Lexus suv

- Latricia, DEALERRATER

Service done in a timely manner with good communication. anything needed to be done was informed ahead of time with a price to prevent miscommunication and additional charges

- Derick, CARS

Olga was very helpful every step of the way, and she kept in contact with us to letting us know when the car we wanted was available. Again a pursuit of perfection was on display. Thank you so much Olga

- haslynb, CARS

Olga was very helpful every step of the way, and she kept in contact with us to letting us know when the car we wanted was available. Again a pursuit of perfection was on display. Thank you so much Olga

- haslynb, DEALERRATER

Just got the new NX here, I have been an Infiniti owner all my life and never thought I would switch. I had came here just to browse and I was greeted by a knowledgable salesman named Justin McCall, and he educated me on Lexus and I was quite surprised when he showed me what Lexus had to offer....

- Timothy McDowell, GOOGLE

I had such an amazing experience at this dealership! I went in just to pass some time while I was waiting for a friend in town, and Jonathan showed me several different models. He didn’t make me feel rushed at all and was very knowledgeable on each vehicle. Will definitely be coming back to...

- Danielleidalia99, DEALERRATER

Had a great experience here. Karat and Bryan were very friendly and accommodating.

- Ishita Parikh, GOOGLE

I had such an amazing experience at this dealership! I went in just to pass some time while I was waiting for a friend in town, and Jonathan showed me several different models. He didn't make me feel rushed at all and was very knowledgeable on each vehicle. Will definitely be coming back to...

- Danielleidalia99, CARS

The best of everything. A true class act

- Marc Lippa, GOOGLE

Gigi, was amazing seller she explane everything about the car we loved. She went above and beyond to help us !! if I need to buy another vehicle I will definitely get GIgi to help me out with my next Lexus purchase she was the best. I would definitely recommend GIgi to all my friends and family ....

- Padillab, DEALERRATER

Gigi, was amazing seller she explane everything about the car we loved. She went above and beyond to help us !! if I need to buy another vehicle I will definitely get GIgi to help me out with my next Lexus purchase she was the best. I would definitely recommend GIgi to all my friends and family ....

- Padillab, CARS

Awesome group of people! Everyone we came in contact with was completely professional. Great job!

- Paul, CARGURUS

Lyndon is always extremely helpful and professional! I only go to him when I need help with my car at Lexus!

- Sarah Lieberman, GOOGLE

Diana Colina & Kartal and Jay were so awesome today thank you guys for our new XR 350 Lexus. We are so happy. ;)

- Patricia Ayala, GOOGLE

Jose does an excellent job with making sure I’m taking care of and ensuring that my maintenance booklet is signed every time I have service done on my Vehicle! I really enjoy the customer engagement from the entire service team! Thank you for making the process and experience smooth! Keep up the...

- April, CARS

Lexus is the best dealer which I have purchased a vehicle. Bryan and Austin were helpful, knowledgeable and their customer service was great!!! They went beyond my expectations.

- Rodlojo51, DEALERRATER

Everyone took fantastic care of us, specifically Rabii in making our first Lexus experience a memorable one. We would definitely work with this dealership in the future

- Nick Gordish, DEALERRATER

This has been the best experience I have ever had when buying a car. Charles Ream was knowledgeable and very patient with me. The entire sales team took their time to set everything up, made the experience very easy and stress free. Absolutely would recommend this place to anyone who is looking for...

- Mirana, EDMUNDS

This was by far the best car buying & trading experience I've ever had. Each staff member took their time and was patient and accommodating. I love my new car and truly feel like I got an amazing deal on it, I'm sold as a Lexus customer for life !

- Racheltraexler, CARS

Best experience and service ever for my first time buying a car! Will be recommending this dealer to all my friends and family! Thanks so much!

- kristojano, CARS

Lexus is the best dealer which I have purchased a vehicle. Bryan and Austin were helpful, knowledgeable and their customer service was great!!! They went beyond my expectations.

- Rodlojo51, CARS

Everyone took fantastic care of us, specifically Rabii in making our first Lexus experience a memorable one. We would definitely work with this dealership in the future

- Nick Gordish, CARS

This was by far the best car buying & trading experience I’ve ever had. Each staff member took their time and was patient and accommodating. I love my new car and truly feel like I got an amazing deal on it, I’m sold as a Lexus customer for life !

- Racheltraexler, DEALERRATER

Best experience and service ever for my first time buying a car! Will be recommending this dealer to all my friends and family! Thanks so much!

- kristojano, DEALERRATER

By FAR the best car shopping experience I have ever had. In and out in under 2 hours. Plus with a fantastic deal. I am enjoying my Lexus.

- Mildride Monize, GOOGLE

Lyndon did a fantastic job telling me what I didn't and and did need on my service. Outstanding!

- Jean Gautier, GOOGLE

Really great experience with service at Lexus of Orlando. LOVE our new Lexus!

- Woods Family, GOOGLE

First service on a new RX 350. Two hours was a little much, but they have a real nice waiting err Customer Lounge.

- Richard Rylander, GOOGLE

Jerry really took time to understand what I was looking for and answered all product questions. He was extremely friendly, very knowledgeable and provided an excellent buying experience. High marks!!!

- Kim, CARS

Jerry really took time to understand what I was looking for and answered all product questions. He was extremely friendly, very knowledgeable and provided an excellent buying experience. High marks!!!

- Kim, DEALERRATER

Jose is the best. If it weren't for Jose, I would probably use a regular mechanic closer to me, since my car is out of warranty. A high five to Jose.

- Regina Hill, GOOGLE

I had a great experience with Lexus of Orlando, Kartal was the person in charge of communicating with me in regards to the negotiations of the car remotely. The experience was incredible, he answered all my doubts right away and was straightforward with all the information requested. I was in and...

- Yaima Linares, GOOGLE

I am presently looking for a new vehicle for my wife and identified a 2019 Lexus truck as her preferred option (she has a 2008 Lexus truck presently and enjoys it). My research noted 4 vehicles with one residing in Tamp, 1 in Orlando, and 2 in Winter Park. I requested additional info on the...

- Herbert P., YELP

Gigi was the best! She was very professional and patient with us making the Lexus purchase a pleasure! She showed us all the components that we needed to operate this car.Thank you Gigi 👍

- Zmat1947, DEALERRATER

Gigi was the best! She was very professional and patient with us making the Lexus purchase a pleasure! She showed us all the components that we needed to operate this car.Thank you Gigi 👍

- Zmat1947, CARS
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