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SALES: 855-890-5746   SERVICE: 855-890-5748
Sales: 855-890-5746
Service: 855-890-5748
Parts: 855-890-5760
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SERVICE DEPARTMENT

Our Location

Lexus of Orlando
5725 Major Blvd.
Orlando, FL 32819

Service: 855-890-5748
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Building Relationships Through Better Service®

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Front Brake Service : $30 Off : Machine front brake rotors & replace front brake pads with genuine Lexus pads. : *Must present coupon for discount. No cash value. Excludes tires. Valid for parts only. Discounts non-stackable. Cannot be combined with any other coupon or offer. See dealer for complete details.  Offers expire 9/30/2020.
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Rear Brake Service : $30 Off : Machine rear brake rotors & replace rear brake pads with genuine Lexus pads. : *Must present coupon for discount. No cash value. Excludes tires. Valid for parts only. Discounts non-stackable. Cannot be combined with any other coupon or offer. See dealer for complete details.  Offers expire 9/30/2020.
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4-Wheel Alignment : Save $30 : When replacing 2 or 4 tires. : *Must present coupon for discount. No cash value. Excludes tires. Valid for parts only. Discounts non-stackable. Cannot be combined with any other coupon or offer. See dealer for complete details.  Offers expire 9/30/2020.
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Headlight Restoration : Just $149.95 plus tax : Headlight restoration just $149.95 plus tax : *Must present coupon for discount. No cash value. Excludes tires. Valid for parts only. Discounts non-stackable. Cannot be combined with any other coupon or offer. See dealer for complete details.  Offers expire 9/30/2020.
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Wild Card Spend & Save : Wild Card Spend & Save : $50.00 - $99.99 | Save $10
$100.00 - $199.99 | Save $15
$200.00 - $499.99 | Save $30
$500.00 - $749.99 | Save $50
$750.00 - $-99.99 | Save $75
$1,000 OR MORE | Save $100 : *Must present coupon for discount. No cash value. Excludes tires. Discounts non-stackable. Cannot be combined with any other coupon or offer. See dealer for complete details.  Offers expire 9/30/2020.
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Meet Our Service Staff

Service BDC Director ISMARELY JUSTINIANO
X
I have been a proud member of the Lexus of Winter Park Team since May 2006. Working in various departments has provided me with a global knowledge of the entire organization from Service to Sales. Currently, as Manager of the Service/Business Development Center, we coordinate all of our inbound and outbound phone calls. Assisting Guests with their Service needs and scheduling Service appointments is my expertise. My goal is to always make the guest experience pleasant and positive by providing each Guest with our “World Class Service”. Having exposure, not just to Lexus vehicles, but also multiple brands is a passion that has strengthened and increased my mechanical and technical knowledge. In addition to working at Lexus of Winter Park, I have the pleasure of enjoying spending time with my family and building memories as we share adventures going to the theme parks, recreational parks, and the beautiful beaches here in Florida.
Service BDC Director
ISMARELY JUSTINIANO
Service Manager JESSICA  MARRERO
X
My name is Jessica Marrero, I have been married since 2015, but together since 2004. We have 2 amazing sons. Oh and let’s not forget my little Chihuahua (Brady) I have been with the Lexus family since 2007. I started as a cashier and have worked my way up to service manager. I am a HUGE patriots fan. When I’m not working, I like just spend as much time with my family, we love to go to Sea World. Other than family I just enjoy staying home and relaxing…
Service Manager
JESSICA MARRERO
Service Manager STEVEN  PERSAUD
X
Steve has been with Lexus family since 2004. Steve was born and raised in New York, and moved to Florida in 2002 with his family. In his spare time, he enjoys spending it at the beach with his girlfriend and family, or going to one of the many theme parks in Orlando. Steve is a Tampa Bay Buccaneers fan, and also a Orlando Magic’s fan. Steve’s favorite car out of the Lexus line is The RCF.
Service Manager
STEVEN PERSAUD
Service Consultant NICHOLAS  ARCHBALD
X
I enjoy spending time with my wife and 2 children. 1 boy and 1 girl ages 3 & 11. On my days off, I enjoy all water activities including off shore fishing. I am an automotive professional experience since 2001. Allow me to be your new best friend and welcome you too the Lexus family.
Service Consultant
NICHOLAS ARCHBALD
Service Consultant JOSE  HUERTAS
X
Jose has been with the Lexus of Winter Park since 2003 and now at our Lexus of Orlando store since 2018. He has previously been awarded "Employee of the Month" and is a Lexus Certified Senior Service Consultant. Jose is a Father of 5 children who keep him very busy. He enjoys all outdoor sports and is a serious antique classic car enthusiast. Jose is fluent in Spanish.
Service Consultant
JOSE HUERTAS
Service Consultant LYNDON  WALSH
X
Lyndon has been a member of the Lexus of Winter Park family since January 2007 and moved to our Lexus of Orlando store in 2018. He is Lexus Master Certified Service Consultant. He is originally from England and has 3 beautiful daughters. He is a soccer fan but is also an Orlando Magic fan and a football fan as well.
Service Consultant
LYNDON WALSH
Service Consultant ANGEL MELENDEZ
X
My name is Angel Melendez, I was born and raised in Rio Grande, Puerto Rico. I moved to Florida in 2005. I graduated from Cypress Creek High School in 2018, here in Orlando, FL. I have had a passion for cars ever since I was young. I enjoy helping people out and making sure they have an amazing experience.
Service Consultant
ANGEL MELENDEZ
Service Consultant JOSHUA  MONTGOMERY
X
I was born in Winter Park, Florida and graduated from Apopka high in 2006. I went on to SCC and got my Associates in general studies. I’m an Eagle scout and I love all outdoor activities, hunting, fishing, hiking, camping, really anything outdoors. I’m happily married and have a 2 small children, they are my world and I’m very blessed to have an amazing family who supports everything I do. I am a driven individual, when I want to achieve something nothing can get in my way. I have owned and operated my own business since 2012, as well as manage a multi-million dollar company at the same time. I am a hard worker and I will work hard for my guests to provide them the best customer service possible. I look forward to assisting our Lexus customers and providing them a Luxurious Experience.
Service Consultant
JOSHUA MONTGOMERY
Service Consultant HA NGUYEN
X
Ha has been in the Automotive Industry since 1999 and bring many years of experience to Lexus of Orlando. He loves the Toyota and Lexus brand and drives a Toyota every day. He loves to spend time with his family every chance he gets.
Service Consultant
HA NGUYEN
Internal Service Advisor JORDAN  WEINBERGER
X
Hello, I’m Jordan and I’m the internal service writer at Lexus of Orlando. I've been in the automotive industry since 2018. Besides loving the car industry, I also love the hospitality industry and meeting new people.
Internal Service Advisor
JORDAN WEINBERGER

Contact Information


I love both the dealership and the service department at Lexus of Orlando. Awesome deals, no tricks, no gimmicks on the purchase, and the service department is fast, friendly, and efficient!

- Monty Burdette, GOOGLE

El local y los vehículos muy bonitos e impresionantes. El personal no tiene intenciones de atender al público....

- JORGE RABAT, GOOGLE

The service department is amazing and Steve went all out to help me with an issue - problem solved and the Valet team was terrific too!

- Cyndi Sanders, GOOGLE

Prompt and courteous service. This was my first visit at this location. I brought my Lexus for a recall and was promptly serviced and provided a loaner car while the car was fixed.

- Philip, CARS

Very nice employees, very helpful

- MK Collections, GOOGLE

Nick Archbald is my rep and he’s the best, always communicating and answers to all of my questions. Definitely recommend this dealer! 5 out of 5

- Carlos Diaz, GOOGLE

As always, Ha delivers great customer service. I know that he will take good care of me and my car. Addressing my concerns and making valuable recommendations. Thanks Ha!

- RealtorDawn, CARS

Quick response and always had a follow up email

- Suzette218, CARGURUS

Lyndon is a great service consultant. We have been going to Lexus with his service over 10 years. He treats us with honest and integrity. We always feel a pleasure to bring our cars in for service. Thanks for your great work! Hau Nguyen

- Lexie NGUYEN, GOOGLE

Mei is the best product specialist! I am definitely a happy customer. This is the second time I've purchased from this dealer and the experience was like none other. I've purchased 11 vehicles over the past 10 years and these guys know what they are doing--no games. Mei was my saleswoman and she...

- Drew Tzers, GOOGLE

Great customer service and amenities!

- Chanfar Ha, GOOGLE

I live quite aways from this dealership, but I'm glad I was able to get priority service recently when I visited Orlando for something unexpected that happened. I want to thank Lyndon for his excellent care!

- Chungfar Ha, GOOGLE

lexi got her oil changed today! rides great

- MelDonnaProductions None, GOOGLE

(Translated by Google) Excellent cars (Original) Excelentes autos

- GERARDO TORO, GOOGLE

Excelente customer service!!

- Yancie Rodriguez, GOOGLE

The staff at Lexus of Orlando went above and beyond for my husband and I during our car buying experience. Bryan and Gary were extremely helpful and knowledgeable! Bryan did an excellent job with educating me on the cars features. We could not have asked for better service and I would highly...

- Bryan and Gary, CARS

Lexus' service is high quality! And my service rep, Ha, was the best! I was in and out in less than the quoted time. It was worth the long drive.

- DORETHA MCBRIDE, CARS

Ms. Jessica Marrero provided and excellent customer service to make sure my RX330 was serviced as requested. The way she managed the situation was very professional and extremely committed to demonstrate why Lexus brand is the best choice for a luxury car. Thank you Ms. Marrero, I will continue...

- A Alayon, GOOGLE

Great people great dealer!

- Mike Henry, GOOGLE

Excellent experience. Service Consultant, Josh Montgomery was thorough and efficient. Very pleasant to work with.

- Roger Herman, GOOGLE

I cannot say enough about our experience today at Lexus of Orlando. Isaiah and Gary went above and beyond to help us with our purchase. Thank you for a wonderful experience.

- Linda Carmichael, GOOGLE

I absolutely love this place and the staff are amazing They got me in my first car Yayyy Go Lexus !!!!

- Anquinette Brown, GOOGLE

First time owning a Lexus and I would have to say taking my car in for service was the most pleasant experience! Ha was so nice walking me thru the steps of what they had to offer. I will now only take my Lexus to a Lexus dealership for any service! Thanks Ha!

- Kristin, GOOGLE

Fully satisfied

- Sajjad Ajmal, GOOGLE

I was positively impressed by the service at Lexus of Orlando. From the moment I walked into the dealership until the moment I left with a new car I never felt pushed by any of the sales people. It was definitely a smooth and pleasant experience.

- anahahnepaes, GOOGLE

Best service center ever. My service advisor was excellent and provided me with respectful answers to my questions.

- Jeff Milbourne, GOOGLE

Jose Huerta always explain the require service needed and any recommendations, he is the best. Very professional, and knowledgeable.In over 15 years of having my cars service at your locations, I have never had a bad experience

- Jose Huertas, CARS
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