Lexus of Orlando
Lexus of Orlando Call Us
Lexus of Orlando Get Directions
SALES: 855-890-5746   SERVICE: 855-890-5748
Sales: 855-890-5746
Service: 855-890-5748
Parts: 855-890-5760
Close

Pre-Owned 2018 Acura RLX w/Technology Pkg in Winter Park, FL

View More
Send to Mobile
Email
Print
View Vehicle Photo full screen
  • Pre-Owned 2018 Acura RLX w/Technology Pkg  1
  • Pre-Owned 2018 Acura RLX w/Technology Pkg  2
  • Pre-Owned 2018 Acura RLX w/Technology Pkg  3
  • Pre-Owned 2018 Acura RLX w/Technology Pkg  4
  • Pre-Owned 2018 Acura RLX w/Technology Pkg  5
  • Pre-Owned 2018 Acura RLX w/Technology Pkg  6
  • Pre-Owned 2018 Acura RLX w/Technology Pkg  7
  • Pre-Owned 2018 Acura RLX w/Technology Pkg  8
  • Pre-Owned 2018 Acura RLX w/Technology Pkg  9
  • Pre-Owned 2018 Acura RLX w/Technology Pkg  10
  • Pre-Owned 2018 Acura RLX w/Technology Pkg  11
  • Pre-Owned 2018 Acura RLX w/Technology Pkg  12
  • Pre-Owned 2018 Acura RLX w/Technology Pkg  13
  • Pre-Owned 2018 Acura RLX w/Technology Pkg  14
  • Pre-Owned 2018 Acura RLX w/Technology Pkg  15
  • Pre-Owned 2018 Acura RLX w/Technology Pkg  16
  • Pre-Owned 2018 Acura RLX w/Technology Pkg  17
  • Pre-Owned 2018 Acura RLX w/Technology Pkg  18
  • Pre-Owned 2018 Acura RLX w/Technology Pkg  19
  • Pre-Owned 2018 Acura RLX w/Technology Pkg  20
  • Pre-Owned 2018 Acura RLX w/Technology Pkg  21
  • Pre-Owned 2018 Acura RLX w/Technology Pkg  22
  • Pre-Owned 2018 Acura RLX w/Technology Pkg  23
  • Pre-Owned 2018 Acura RLX w/Technology Pkg  24
  • Pre-Owned 2018 Acura RLX w/Technology Pkg  25
  • Pre-Owned 2018 Acura RLX w/Technology Pkg  26
  • Pre-Owned 2018 Acura RLX w/Technology Pkg  27
  • Pre-Owned 2018 Acura RLX w/Technology Pkg  28
  • Pre-Owned 2018 Acura RLX w/Technology Pkg  29
View All
Previous Vehicle Photo
Next Vehicle Photo
Price
$36,000
Sign Up For Price Drop Alerts

Vehicle Details

Mileage 9,594
Trim w/Technology Pkg
Stock # JC001034
VIN JH4KC1F5XJC001034
Exterior Color Majestic Black Pearl
Interior Color Espresso
Gas Mileage City:20 Hwy:29
Doors 4
Passengers 5
Engine 3.5L V6 Cylinder Engine
Transmission 6-SPEED A/T
Drivetrain Front Wheel Drive
Carfax One Owner

Currently Viewing

2018 Acura RLX w/Technology Pkg

Pre-Owned 2018 Acura RLX w/Technology Pkg

Mileage: 9,594

Price
$36,000

Description

NO DEALER FEE!! ORIGINAL MSRP $56,295, TECHNOLOGY PACKAGE, JUST TRADED IN, 1 OWNER & SPOTLESS CARFAX HISTORY, LEATHER, NAVIGATION SYSTEM, BACKUP CAMERA, DEALER SERVICED, SHOWROOM CONDITION!!!Recent Arrival! 20/29 City/Highway MPGBlack 2018 Acura RLX FWD 10-Speed Automatic 3.5L V6 SOHC...
Show More

Additional Vehicle Information

  • Features
  • Specs

Features

Features

  • Comfort
  • Exterior
  • Safety
  • Technology
  • Interior
  • Mechanical

Comfort

Air Conditioning

Front air conditioning sun sensor climate control, automatic climate control
Rear air conditioning automatic climate control, independently controlled
Front air conditioning zones dual
Rear air conditioning zones single
Humidity/dewpoint sensors
Air filtration

Convenience Features

Cupholders front, rear
Memorized settings 2 driver, steering wheel, driver seat, side mirrors, audio system
Cruise control adaptive
One-touch windows 4
Reading lights front, rear
Power steering variable/speed-proportional
Cargo area light
Retained accessory power
Multi-function remote panic alarm, vehicle and key memory, proximity entry system, trunk release
Power windows lockout button
Steering wheel mounted controls audio, cruise control, phone, multi-function, navigation, paddle shifter, voice control
Push-button start
Vanity mirrors dual illuminating
Power outlet(s) 12V front
Assist handle rear, front
Center console front console with armrest and storage
Steering wheel power tilt and telescopic
Rearview mirror auto-dimming
Universal remote transmitter Homelink - garage door opener
Storage front seatback, door pockets
Ambient lighting
Capless fuel filler system

Comfort Features

Floor mat material carpet
Dash trim alloy, wood
Center console trim alloy, wood
Armrests rear center folding with pass-thru
Steering wheel trim leather
Door trim wood, alloy
Interior accents woodgrain
Floor mats rear, front
Floor material carpet

Exterior

Roof

Moonroof / Sunroof tilt/slide, one-touch open/close, anti-trapping, remotely operated, power glass, sliding sunshade

Lights

Daytime running lights LED
Taillights LED
Headlights auto high beam dimmer, LED, wiper activated, auto delay off, auto on/off, self-leveling
Exterior entry lights security approach lamps

Exterior Features

Exhaust integrated, dual tip
Front bumper color body-color
Mirror color body-color
Door handle color body-color
Exhaust tip color chrome
Grille color chrome surround, black
Rear bumper color body-color
Window trim chrome

Tires and Rims

Wheels aluminum alloy
Tire type performance, all season
Tire Pressure Monitoring System
Spare tire kit tire sealant, inflator kit

Windows

Window defogger rear
Front wipers variable intermittent, rain sensing
Power windows safety reverse, remotely operated
Laminated glass acoustic

Safety

Safety

Camera system rear multi-view
Rearview monitor in dash
Cross traffic alert rear
Autonomous braking
Pre-collision warning system audible warning, visual warning
Lane keeping assist
Child safety door locks
Child seat anchors LATCH system
Body side reinforcements side impact door beams
Emergency interior trunk release
Impact absorbing bumpers
Blind spot safety sensor/alert
Lane deviation sensors
Crumple zones front, rear

Airbags

Airbag deactivation occupant sensing passenger
Side airbags front
Knee airbags driver
Front airbags dual
Side curtain airbags front, rear
Side-curtain airbag rollover sensor

Security

Anti-theft system audio security system, engine immobilizer, alarm with remote
Power door locks anti-lockout, auto-locking
2-stage unlocking doors

Mirrors

Side mirrors integrated turn signals, heated
Side mirror adjustments power, reverse gear tilt, power folding

Technology

Audio System

Radio voice operated, touch screen display, AM/FM, HD radio
Auxiliary audio input Bluetooth, jack, USB, iPod/iPhone
Internet radio app Pandora, AHA
Surround sound 5.1
Antenna type diversity, mast
In-Dash CD single disc, MP3 Playback
Subwoofer 1
Total speakers 13
Radio data system
Speed sensitive volume control
Premium brand
Satellite radio SiriusXM

Telematics

Electronic messaging assistance with read function
Satellite communications voice guided directions
Driver assistance app roadside assistance
Wireless data link Bluetooth
Navigation system hard drive, touch screen display, voice operated
Phone voice operated
Real time traffic

Instrumentation

Instrument cluster screen size 4.2 in.
Trip computer
Clock
Gauge tachometer
Compass
Digital odometer
External temperature display
Multi-function display
Fuel economy display MPG, range
Warnings and reminders low oil level, low fuel level, maintenance due, tire fill alert
Trip odometer 2

In Car Entertainment

Infotainment screen size 7 in. and 8 in. (dual)
Infotainment AcuraLink

Interior

Seats

Upholstery accents contrast stitching, perforated
Passenger seat power adjustments 4-way power lumbar, height, 12, reclining
Driver seat power adjustments height, 12, 4-way power lumbar, reclining
Passenger seat heated
Driver seat heated
Rear headrests 3, adjustable
Front headrests 2, adjustable
Rear seat type bench
Upholstery leather-trimmed
Front seat type sport bucket

Steering

Steering ratio 13.9

Seatbelts

Seatbelt pretensioners front
Seatbelt force limiters front
Emergency locking retractors rear, front
Seatbelt warning sensor front
Rear seatbelts 3-point
Front seatbelts 3-point

Mechanical

Drivetrain

Axle ratio 3.61

Brakes

Rear brake type disc
Rear brake diameter 12.2
Front brake diameter 12.3
Front brake type ventilated disc
Braking assist
Electronic brakeforce distribution
ABS 4-wheel
Power brakes
Electronic parking brake auto off

Suspension

Front suspension classification independent
Rear suspension classification independent
Rear suspension type multi-link
Rear spring type coil
Front spring type coil
Front suspension type double ball joint
4-Wheel steering
Rear stabilizer bar diameter 25 mm
Rear shock type gas
Front shock type gas
Front struts
Rear struts
Front stabilizer bar diameter 33 mm

Engine

Cylinder deactivation

Stability and Traction

Stability control
Traction control
Hill holder control

Specs

Specs

Drive Type

Drive Type FWD

Seating

Standard Seating 5
Max Seating 5
Head Room (front) 37.6 in
Head Room (rear) 36.9 in
Hip Room (front) 55.9 in
Hip Room (rear) 54.5 in
Shoulder Room (front) 59.6 in
Shoulder Room (rear) 57 in
Leg Room (front) 42.3 in
Leg Room (rear) 38.8 in
Seating Rows 2

Measurements of Size & Shape

Length 198.1 in
Width 74.4 in
Width (without mirrors) 74.4 in
Height 57.7 in
Wheelbase 112.2 in
Ground Clearance 4.5 in
Track Width (front) 64.3 in
Track Width (rear) 64.2 in

Measurements of Weight

Gross Vehicle Weight Rating 4993 lbs
Gross Vehicle Weight Range 4001-5000 lbs
Curb Weight 3977 lbs

Truck Specifications

Max Payload 1016 lbs

Interior Dimensions

Cargo Volume 14.9 cu ft
Passenger Volume 102.1 cu ft

Performance Specifications

Turning Circle 40.5 ft

Fuel Tanks

Fuel Capacity 18.5 Gallons

Wheels and Tires

Front Tire Type 245/40R19 98W
Front Wheel Diameter 19.0 x 8.0 in
Rear Tire Type 245/40R19 98W
Rear Wheel Diameter 19.0 x 8.0 in

Awards

Award
5-Year Cost to Own: Best Luxury Brand (2018 Model)
- Kelley Blue Book

Award
Best Retained Value: Luxury Brand Honorable Mention (2018 Model)
- Edmunds

Award
Lowest Ownership Costs - Premium Brand (2018 Model)
- Intellichoice

Award
Top Safety Pick - Large Luxury Cars (2018 Model)
- Insurance Institute for Highway Safety

Crash-Test Ratings

2018 Acura RLX 4 DR FWD

Overall
Full StarFull StarFull StarFull StarFull Star
Front Crash Overall
Full StarFull StarFull StarFull StarFull Star
Front Crash Driver
Full StarFull StarFull StarFull StarFull Star
Front Crash Passenger
Full StarFull StarFull StarFull StarFull Star
Side Crash Overall
Full StarFull StarFull StarFull StarFull Star
Side Barrier Overall
N/A
Side Barrier Driver
Full StarFull StarFull StarFull StarFull Star
Side Barrier Passenger
Full StarFull StarFull StarFull StarFull Star
Side Pole Driver
Full StarFull StarFull StarFull StarFull Star
Side Combined Front
N/A
Side Combined Rear
Full StarFull StarFull StarFull StarFull Star
Rollover
Full StarFull StarFull StarFull StarFull Star

Green Score

EPA Green Score ( California LEV-III ULEV125 ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
3
1
3
10
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
5
1
5
10
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
N/A

EPA Green Score ( Federal Tier 3 Bin 125 ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
3
1
3
10
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
5
1
5
10
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
N/A

Testimonials

Traveled from Jacksonville Florida all the way to Orlando...

Latricia
CARS
3-22-2020
Full Star Full Star Full Star Full Star Full Star

Traveled from Jacksonville Florida all the way to Orlando Florida to purchase my new vehicle the sales Rep Johnthan was extremely nice and friendly. Had a awesome and great experience. Happy with my new Lexus suv

"Traveled from Jacksonville Florida all the way to Orlando..."

Latricia
DEALERRATER
3-22-2020
Full Star Full Star Full Star Full Star Full Star

Traveled from Jacksonville Florida all the way to Orlando Florida to purchase my new vehicle the sales Rep Johnthan was extremely nice and friendly. Had a awesome and great experience. Happy with my new Lexus suv

Great Customer Service

Derick
CARS
3-22-2020
Full Star Full Star Full Star Full Star Full Star

Service done in a timely manner with good communication. anything needed to be done was informed ahead of time with a price to prevent miscommunication and additional charges

Olga was very helpful every step of the way, and she kept...

haslynb
CARS
3-21-2020
Full Star Full Star Full Star Full Star Full Star

Olga was very helpful every step of the way, and she kept in contact with us to letting us know when the car we wanted was available. Again a pursuit of perfection was on display. Thank you so much Olga

"Olga was very helpful every step of the way, and she kept..."

haslynb
DEALERRATER
3-21-2020
Full Star Full Star Full Star Full Star Full Star

Olga was very helpful every step of the way, and she kept in contact with us to letting us know when the car we wanted was available. Again a pursuit of perfection was on display. Thank you so much Olga

Timothy McDowell
Timothy McDowell
GOOGLE
3-19-2020
Full Star Full Star Full Star Full Star Full Star

Just got the new NX here, I have been an Infiniti owner all my life and never thought I would switch. I had came here just to browse and I was greeted by a knowledgable salesman named Justin McCall, and he educated me on Lexus and I was quite surprised when he showed me what Lexus had to offer. After working with him, I am going to make sure all my family and friends comes to see him for their car needs!

"I had such an amazing experience at this dealership! I..."

Danielleidalia99
DEALERRATER
3-18-2020
Full Star Full Star Full Star Full Star Full Star

I had such an amazing experience at this dealership! I went in just to pass some time while I was waiting for a friend in town, and Jonathan showed me several different models. He didn’t make me feel rushed at all and was very knowledgeable on each vehicle. Will definitely be coming back to purchase!

Ishita Parikh
Ishita Parikh
GOOGLE
3-18-2020
Full Star Full Star Full Star Full Star Full Star

Had a great experience here. Karat and Bryan were very friendly and accommodating.

I had such an amazing experience at this dealership! I...

Danielleidalia99
CARS
3-18-2020
Full Star Full Star Full Star Full Star Full Star

I had such an amazing experience at this dealership! I went in just to pass some time while I was waiting for a friend in town, and Jonathan showed me several different models. He didn't make me feel rushed at all and was very knowledgeable on each vehicle. Will definitely be coming back to purchase!

Marc Lippa
Marc Lippa
GOOGLE
3-17-2020
Full Star Full Star Full Star Full Star Full Star

The best of everything. A true class act

"Gigi, was amazing seller she explane everything about the..."

Padillab
DEALERRATER
3-17-2020
Full Star Full Star Full Star Full Star Full Star

Gigi, was amazing seller she explane everything about the car we loved. She went above and beyond to help us !! if I need to buy another vehicle I will definitely get GIgi to help me out with my next Lexus purchase she was the best. I would definitely recommend GIgi to all my friends and family . 👍 Thank you Gigi we love the car and thank you for the help. Kindly, José Portillo

Gigi, was amazing seller she explane everything about the...

Padillab
CARS
3-17-2020
Full Star Full Star Full Star Full Star Full Star

Gigi, was amazing seller she explane everything about the car we loved. She went above and beyond to help us !! if I need to buy another vehicle I will definitely get GIgi to help me out with my next Lexus purchase she was the best. I would definitely recommend GIgi to all my friends and family . 👍 Thank you Gigi we love the car and thank you for the help. Kindly, Jose Portillo

Paul
CARGURUS
3-13-2020
Full Star Full Star Full Star Full Star Full Star

Awesome group of people! Everyone we came in contact with was completely professional. Great job!

Sarah Lieberman
Sarah Lieberman
GOOGLE
3-13-2020
Full Star Full Star Full Star Full Star Full Star

Lyndon is always extremely helpful and professional! I only go to him when I need help with my car at Lexus!

Patricia Ayala
Patricia Ayala
GOOGLE
3-13-2020
Full Star Full Star Full Star Full Star Full Star

Diana Colina & Kartal and Jay were so awesome today thank you guys for our new XR 350 Lexus. We are so happy. ;)

2019 NX 300 Owner

April
CARS
3-12-2020
Full Star Full Star Full Star Full Star Full Star

Jose does an excellent job with making sure I’m taking care of and ensuring that my maintenance booklet is signed every time I have service done on my Vehicle! I really enjoy the customer engagement from the entire service team! Thank you for making the process and experience smooth! Keep up the awesome job!

"Lexus is the best dealer which I have purchased a..."

Rodlojo51
DEALERRATER
3-11-2020
Full Star Full Star Full Star Full Star Full Star

Lexus is the best dealer which I have purchased a vehicle. Bryan and Austin were helpful, knowledgeable and their customer service was great!!! They went beyond my expectations.

"Fantastic experience"

Nick Gordish
DEALERRATER
3-11-2020
Full Star Full Star Full Star Full Star Full Star

Everyone took fantastic care of us, specifically Rabii in making our first Lexus experience a memorable one. We would definitely work with this dealership in the future

Great experience

Mirana
EDMUNDS
3-10-2020
Full Star Full Star Full Star Full Star Full Star

This has been the best experience I have ever had when buying a car. Charles Ream was knowledgeable and very patient with me. The entire sales team took their time to set everything up, made the experience very easy and stress free. Absolutely would recommend this place to anyone who is looking for a great dealership. Thank you so much everyone! I am very happy with this purchase.

This was by far the best car buying & trading experience...

Racheltraexler
CARS
3-10-2020
Full Star Full Star Full Star Full Star Full Star

This was by far the best car buying & trading experience I've ever had. Each staff member took their time and was patient and accommodating. I love my new car and truly feel like I got an amazing deal on it, I'm sold as a Lexus customer for life !

Best experience and service ever for my first time buying...

kristojano
CARS
3-10-2020
Full Star Full Star Full Star Full Star Full Star

Best experience and service ever for my first time buying a car! Will be recommending this dealer to all my friends and family! Thanks so much!

Lexus is the best dealer which I have purchased a...

Rodlojo51
CARS
3-10-2020
Full Star Full Star Full Star Full Star Full Star

Lexus is the best dealer which I have purchased a vehicle. Bryan and Austin were helpful, knowledgeable and their customer service was great!!! They went beyond my expectations.

Fantastic experience

Nick Gordish
CARS
3-10-2020
Full Star Full Star Full Star Full Star Full Star

Everyone took fantastic care of us, specifically Rabii in making our first Lexus experience a memorable one. We would definitely work with this dealership in the future

"This was by far the best car buying & trading experience..."

Racheltraexler
DEALERRATER
3-10-2020
Full Star Full Star Full Star Full Star Full Star

This was by far the best car buying & trading experience I’ve ever had. Each staff member took their time and was patient and accommodating. I love my new car and truly feel like I got an amazing deal on it, I’m sold as a Lexus customer for life !

"Best experience and service ever for my first time buying..."

kristojano
DEALERRATER
3-10-2020
Full Star Full Star Full Star Full Star Full Star

Best experience and service ever for my first time buying a car! Will be recommending this dealer to all my friends and family! Thanks so much!

Roy Evr
Roy Evr
GOOGLE
3-9-2020
Full Star Full Star Full Star Full Star Full Star
Jan Stouffer
Jan Stouffer
GOOGLE
3-8-2020
Full Star Full Star Full Star Full Star Full Star
Jimmy Bivins
Jimmy Bivins
GOOGLE
3-8-2020
Full Star Full Star Full Star Full Star Full Star
Mildride Monize
Mildride Monize
GOOGLE
3-5-2020
Full Star Full Star Full Star Full Star Full Star

By FAR the best car shopping experience I have ever had. In and out in under 2 hours. Plus with a fantastic deal. I am enjoying my Lexus.

Jean Gautier
Jean Gautier
GOOGLE
3-5-2020
Full Star Full Star Full Star Full Star Full Star

Lyndon did a fantastic job telling me what I didn't and and did need on my service. Outstanding!

Woods Family
Woods Family
GOOGLE
3-5-2020
Full Star Full Star Full Star Full Star Full Star

Really great experience with service at Lexus of Orlando. LOVE our new Lexus!

Richard Rylander
Richard Rylander
GOOGLE
3-5-2020
Full Star Full Star Full Star Full Star Empty Star

First service on a new RX 350. Two hours was a little much, but they have a real nice waiting err Customer Lounge.

Jerry really took time to understand what I was looking...

Kim
CARS
3-4-2020
Full Star Full Star Full Star Full Star Empty Star

Jerry really took time to understand what I was looking for and answered all product questions. He was extremely friendly, very knowledgeable and provided an excellent buying experience. High marks!!!

Rabinna Bena
Rabinna Bena
GOOGLE
3-4-2020
Full Star Full Star Full Star Full Star Full Star

"Jerry really took time to understand what I was looking..."

Kim
DEALERRATER
3-4-2020
Full Star Full Star Full Star Full Star Empty Star

Jerry really took time to understand what I was looking for and answered all product questions. He was extremely friendly, very knowledgeable and provided an excellent buying experience. High marks!!!

Regina Hill
Regina Hill
GOOGLE
3-3-2020
Full Star Full Star Full Star Full Star Full Star

Jose is the best. If it weren't for Jose, I would probably use a regular mechanic closer to me, since my car is out of warranty. A high five to Jose.

Yaima Linares
Yaima Linares
GOOGLE
3-2-2020
Full Star Full Star Full Star Full Star Full Star

I had a great experience with Lexus of Orlando, Kartal was the person in charge of communicating with me in regards to the negotiations of the car remotely. The experience was incredible, he answered all my doubts right away and was straightforward with all the information requested. I was in and out quickly, Troy Chin was my sales person and he explained all the car features in detail with great knowledge and patience. A VIP experience from beginning to end.

Tausha Daniels
Tausha Daniels
GOOGLE
3-2-2020
Full Star Full Star Full Star Full Star Full Star
Herbert P.
Herbert P.
YELP
3-2-2020
Full Star Full Star Full Star Full Star Empty Star

I am presently looking for a new vehicle for my wife and identified a 2019 Lexus truck as her preferred option (she has a 2008 Lexus truck presently and enjoys it). My research noted 4 vehicles with one residing in Tamp, 1 in Orlando, and 2 in Winter Park. I requested additional info on the vehicles and was contacted by Lexus dealerships in both Tampa and Orlando. As a Tampa resident, I visit that dealership first. I left unimpressed. I spoke with a woman named Tara of Lexus of Orlando who was more than courteous. I was hesitant to drive all the way from Tampa to Orlando due to my experience with Lexus of Tampa thinking that both dealerships would operate the same way. She assured me that they operate under different ownership structures allowing alternate customer experiences and vehicle pricing mechanisms. I, also, informed her that I was simply in the research gathering phase and didn't want to waste their time. She assured me that this would not be a problem for them. She did a great job of reassuring me so I strapped my daughter in the carseat and hit the road with my wife. Upon arriving at the dealership, Tara instructed me to ask to speak to Olga. Olga is literally the reason that I am writing this review. She is a product specialist with Lexus who is highly knowledgable of all their vehicle's features. After offering beverages to our family, she took me on a test drive and explained in detail to me all the cool features of the truck we were looking at. We even chatted about her experience in America as a Russian born citizen. When we arrived back at the dealership, she offered beverages a second time before getting our info over to her team member to review trade in value and final pricing. As we waited, she conversed with us about the other benefits of being a Lexus customer. She was the MVP of the day in my opinion. Tara was really good too (as good as you can be when you only interact with someone over the phone). Ultimately, I left that day without purchasing the vehicle but I will be back when I am out of the research phase and in the purchase phase because of Olga and Tara. In closing, I will note that the office closes at 6pm on Sunday. Apparently they block the roads leading from the dealership to exit at this time. It took me like 15 minutes to try and figure out how to exit the dealership. I ended up pulling into the service department to ask for help where a gentleman rudely ushered me to "the road back there" and pointed. He appeared to be aggravated that I was asking him for directions. Now I am getting more frustrated because I don't know what he is referring to but clearly won't be asking him for any more assistance. After turning around and heading in the direction he pointed (still not knowing where to go, I looked out my window noting a familiar face. To my delight it was Olga. She had come back out of the dealership to directly i struct me on how to exit. Apparently, they block the exit side of a two lane road and I was supposed to drive on the wrong side of the road to get back to the main road. I think it would be better for the dealership to block the entry road upon closing (to keep cars from coming in) and keeping the exit road open so patrons can leave obeying the traffic laws that they are naturally inclined/ trained to follow. For this reason (and because of the rude service guy), the dealership gets only four stars. It pains me to because Tara and especially Olga gave me 5 star service.

"Gigi was the best! She was very professional and patient..."

Zmat1947
DEALERRATER
3-2-2020
Full Star Full Star Full Star Full Star Full Star

Gigi was the best! She was very professional and patient with us making the Lexus purchase a pleasure! She showed us all the components that we needed to operate this car.Thank you Gigi 👍

Gigi was the best! She was very professional and patient...

Zmat1947
CARS
3-2-2020
Full Star Full Star Full Star Full Star Full Star

Gigi was the best! She was very professional and patient with us making the Lexus purchase a pleasure! She showed us all the components that we needed to operate this car.Thank you Gigi 👍

Great experience at this dealer, I was able to negotiate...

femesign
CARS
3-1-2020
Full Star Full Star Full Star Full Star Full Star

Great experience at this dealer, I was able to negotiate everything remotely and from the beginning Kartal was very clear and answered all my doubts promptly. I highly recommend his services and the Lexus dealer of Orlando. A VIP experience from beginning to end!

Read More

Dealership Information

Contact Dealer

Contact Information


Disclaimer

*All pricing and details are believed to be accurate, but we do not warrant or guarantee such accuracy. The prices shown above may vary from region to region, as will incentives, and are subject to change. Vehicle information is based off standard equipment and may vary from vehicle to vehicle. Call or email for complete vehicle information. All specifications, prices and equipment are subject to change without notice. Prices and payments do not include tax, titles, tags, finance charges, documentation charges, emissions testing charges, or other fees required by law, vehicle sellers or lending organizations.

Based on 2018 EPA mileage estimates, reflecting new EPA fuel economy methods beginning with 2008 models. Use for comparison purposes only. Do not compare to models before 2008. Your actual mileage will vary depending on how you drive and maintain your vehicle.

While every effort has been made to ensure display of accurate data, the vehicle listings within this website may not reflect all accurate vehicle items. Accessories and color may vary. All inventory listed is subject to prior sale. The vehicle photo displayed may be an example only. Vehicle Photos may not match exact vehicles. Please confirm vehicle price with Dealership. See Dealership for details.