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Pre-Owned 2016 Lexus GX 460 460 in Orlando, FL

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Installed Options

Headlamp Washers
$100

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Wood and Leather Steering Wheel
$310

Includes wood and leather steering wheel and shift knob.

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Premium Package
$4445

Includes 18-inch split 6-spoke wheels, perforated leather-trimmed interior, mahogany wood trim on doors, above glove box, and center console, three-zone automatic climate control, heated and ventilated front seats, heated outboard second row seats, navigation system w/ 8-inch touch-screen display, Bluetooth, voice recognition for audio and navigation, Lexus Enform App Suite (includes Destination Search, Yelp, iHeartRadio, Facebook, Places, MovieTickets.com, OpenTable, Pandora, Slacker, stocks, fuel prices, and sports), Lexus Enform Destinations (includes Destination Assist and eDestination), Lexus Enform Remote, Lexus Insider, Intuitive Parking Assist, LED foglamps, rain-sensing wipers, and windshield de-icer.

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Blind Spot Monitor
$800

Includes blind spot monitor with rear cross-traffic alert.

Price
$34,200
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Vehicle Details

Mileage 53,824
Trim 460
Stock # G5141183
VIN JTJBM7FX7G5141183
Exterior Color Starfire Pearl
Interior Color Sepia
Gas Mileage City:15 Hwy:20
Doors 4
Passengers 7
Engine 4.6L V8 DOHC Dual VVT-i 32V
Transmission 6-Speed Automatic with Sequential Shift ECT
Drivetrain 4WD
Carfax One Owner
Lexus Certified

Currently Viewing

2016 Lexus GX 460 460

Certified 2016 Lexus GX 460

Mileage: 53,824

Price
$34,200

Description

NO DEALER FEE!! PREMIUM PACKAGE, NAVIGATION PACKAGE, PUSH BUTTON START, REMOTE KEYLESS ENTRY, HEADLAMP WASHERS, BLUETOOTH, USB PORT, BLIND SPOT MONITOR, HEATED & VENTILATED FRONT SEATS, ORIGINAL MSRP $57,645,***LEXUS CERTIFIED W/NO MILEAGE LIMITATIONS***, 2 YEARS OF COMPLIMENTARY MAINTENANCE, 1...
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Additional Vehicle Information

  • Features
  • Specs

Features

Features

  • Comfort
  • Exterior
  • Interior
  • Safety
  • Technology
  • Mechanical

Comfort

Comfort Features

Dash trim leatherette, wood
Center console trim leatherette, alloy
Floor mat material carpet
Shift knob trim leather, chrome
Steering wheel trim leather
Door trim wood, leatherette
Armrests rear folding, rear center with cupholders
Interior accents woodgrain
Floor mats rear, front
Floor material carpet

Convenience Features

Cupholders front, third row, rear
Memorized settings 2 driver, steering wheel, driver seat, side mirrors
Power outlet(s) 115V cargo area, 12V front
One-touch windows 4
Reading lights front, rear, third row
Power steering variable/speed-proportional
Easy entry manual rear seat, power driver seat, power steering wheel
Multi-function remote illuminated entry, panic alarm, proximity entry system
Cargo area light
Cruise control
Retained accessory power
Power windows lockout button
Courtesy lights door
Footwell lights
Overhead console front
Steering wheel mounted controls audio, cruise control, phone, multi-function
Push-button start
Vanity mirrors dual illuminating
Assist handle rear, front
Center console front console with armrest and storage
Steering wheel power tilt and telescopic
Rearview mirror auto-dimming
Conversation mirror
Universal remote transmitter Homelink - garage door opener
Storage front seatback, cargo tie-down anchors and hooks, sunglasses holder, door pockets, accessory hook

Air Conditioning

Front air conditioning automatic climate control
Front air conditioning zones dual
Rear vents second row
Air filtration

Exterior

Roof

Moonroof / Sunroof tilt/slide, one-touch open/close, anti-trapping, power glass, sliding sunshade
Roof rails
Roof rails color silver

Lights

Daytime running lights LED
Taillights LED
Headlights LED, auto delay off, auto on/off, self-leveling

Tires and Rims

Tire type all season
Wheels alloy
Spare tire mount location underbody
Spare wheel type alloy
Tire Pressure Monitoring System
Wheel spokes 6
Spare tire size full-size

Windows

Rear wiper intermittent, with washer
Window defogger rear
Front wipers variable intermittent
Power windows safety reverse
Rear privacy glass
Solar-tinted glass front

Doors

Liftgate window manual flip-up
Rear door type side-hinged

Exterior Features

Running boards step, illuminated
Front bumper color body-color
Door handle color chrome
Mirror color body-color
Rear spoiler roofline
Rear spoiler color body-color
Grille color chrome
Mudguards rear, front
Exhaust tip color stainless-steel
Rear bumper color body-color
Running board color body-color
Window trim chrome
Body side moldings body-color with chrome accents

Interior

Seatbelts

Emergency locking retractors third row, rear, front
Seatbelt pretensioners front, rear
Seatbelt force limiters front
Seatbelt warning sensor front
Third row seatbelts 3-point
Rear seatbelts 3-point
Front seatbelts 3-point

Seats

Driver seat power adjustments height, 10, lumbar, reclining
Passenger seat power adjustments height, 10, lumbar, reclining
Third row headrests 2, adjustable
Rear headrests 3, adjustable
Rear seat folding split
Front headrests 2, adjustable
Third row seat type 50-50 split bench
Front seat type bucket
Upholstery leatherette
Rear seat type 40-20-40 split bench
Rear seat manual adjustments reclining
Upholstery accents perforated
Third row seat folding split, flat
Rear seat sliding

Steering

Turns lock-to-lock 3.0
Steering ratio 18.4

Safety

Safety

Rearview monitor in dash
Active head restraints dual front
Child safety door locks
Child seat anchors LATCH system
Energy absorbing steering column
Impact sensor door unlock
Safety brake pedal system
Body side reinforcements side impact door beams
Camera system rearview
First aid kit
Crumple zones front, rear

Airbags

Airbag deactivation occupant sensing passenger
Side airbags front, rear
Knee airbags dual front
Front airbags dual
Side curtain airbags front, third row, rear
Side-curtain airbag rollover sensor

Security

Rolling code security remote
Power door locks anti-lockout, auto-locking
Anti-theft system engine immobilizer, alarm with remote
2-stage unlocking doors

Mirrors

Side mirrors integrated turn signals, heated
Side mirror adjustments power, manual folding, reverse gear tilt

Technology

Audio System

Auxiliary audio input Bluetooth, jack, USB, iPod/iPhone
Radio touch screen display, AM/FM, HD radio
Antenna type diversity, mast
In-Dash CD single disc, MP3 Playback
Total speakers 9
Radio data system
Speed sensitive volume control
Satellite radio SiriusXM

Telematics

Electronic messaging assistance with read function, voice operated
Smart device app function vehicle location
Driver assistance app roadside assistance
Wireless data link Bluetooth
Phone hands free
Real time traffic

In Car Entertainment

Connected in-car apps Google POIs, weather, sports, stocks
Infotainment Enform

Instrumentation

Trip computer
Electroluminescent instrumentation
Driver information system
Clock
Gauge tachometer
Digital odometer
External temperature display
Warnings and reminders lamp failure, low fuel, engine oil, coolant, maintenance due, tire fill alert
Multi-function display
Fuel economy display MPG, range
Trip odometer 2

Mechanical

Stability and Traction

Hill descent control
Stability control
Traction control
Hill holder control
Trailer stability control

Drivetrain

4WD type full time
Center differential mechanical
Axle ratio 3.91
Limited slip differential center
Locking differential center

Brakes

Rear brake type ventilated disc
Rear brake diameter 12.3
Front brake diameter 13.3
Front brake type ventilated disc
Braking assist
Electronic brakeforce distribution
ABS 4-wheel
Power brakes

Suspension

Front suspension classification independent
Rear suspension classification independent
Front suspension type double wishbone
Rear suspension type multi-link
Rear spring type coil
Front stabilizer bar
Rear stabilizer bar
Front spring type coil
Rear shock type gas
Front shock type gas
Front struts

Engine

Alternator 130 amps
Battery saver
Battery maintenance-free

Towing and Hauling

Trailer wiring

Specs

Specs

Drive Type

Drive Type AWD

Seating

Standard Seating 7
Max Seating 7
Head Room (front) 38 in
Head Room (rear) 40.4 in
Hip Room (front) 56.5 in
Hip Room (rear) 55.2 in
Shoulder Room (front) 55.4 in
Shoulder Room (rear) 57.3 in
Leg Room (front) 41.7 in
Leg Room (rear) 34.1 in
Seating Rows 3
Head Room (third row) 35.2 in
Hip Room (third row) 43.1 in
Shoulder Room (third row) 54.5 in
Leg Room (third row) 29.3 in

Measurements of Size & Shape

Length 192.1 in
Width 74.2 in
Width (without mirrors) 74.2 in
Height 74.2 in
Wheelbase 109.8 in
Ground Clearance 8.1 in
Angle of Approach 21 degrees
Angle of Departure 23 degrees
Track Width (front) 62.4 in
Track Width (rear) 62.4 in
Break-over Angle 21.0 degrees

Measurements of Weight

Gross Vehicle Weight Rating 6600 lbs
Gross Vehicle Weight Range 6001-7000 lbs
Curb Weight 5130 lbs
Max Towing Capacity 6500 lbs

Truck Specifications

Max Payload 1315 lbs

Interior Dimensions

Cargo Volume 11.6 cu ft
Interior Volume 141.3 cu ft
Passenger Volume 129.7 cu ft
Cargo Volume (rear seats down) 64.7 cu ft
Cargo Volume (third row down) 46.7 cu ft

Performance Specifications

Aerodynamic Drag 0.35 Cd
Turning Circle 41.4 ft
Acceleration (0-60MPH) 7.8 seconds

Fuel Tanks

Fuel Capacity 23.0 Gallons

Wheels and Tires

Front Tire Type P265/60R18
Front Wheel Diameter 18.0 x 7.5 in
Rear Tire Type P265/60R18
Rear Wheel Diameter 18.0 x 7.5 in

Awards

Award
Best CPO Value in America: Luxury Car Brand (2016 Model)
- Vincentric

Award
Best Resale Value: Luxury Brand (2016 Model)
- Kelley Blue Book

Award
Best Resale Value: Luxury Midsize SUV/Crossover (2016 Model)
- Kelley Blue Book

Award
Best Retained Value: SUVs (2016 Model)
- Edmunds

Award
Best Value in America: Luxury Car Brand (2016 Model)
- Vincentric

Award
Brand Image Awards: Best Overall Luxury Brand (2016 Model)
- Kelley Blue Book

Award
Brand Image Awards: Most Trusted Luxury Brand (2016 Model)
- Kelley Blue Book

Award
Highest Retained Value - Premium Brand (2016 Model)
- Intellichoice

Award
Motorist Choice Awards (2016 Model)
- AutoPacific/Intellichoice

Award
Overall Value - Premium Brand (2016 Model)
- Intellichoice

Award
Residual Value Award: Premium Midsize Utility Vehicle - 3 Row (2016 Model)
- ALG

Crash-Test Ratings

2016 Lexus GX460 SUV AWD

Overall
N/A
Front Crash Overall
N/A
Front Crash Driver
N/A
Front Crash Passenger
N/A
Side Crash Overall
N/A
Side Barrier Overall
N/A
Side Barrier Driver
N/A
Side Barrier Passenger
N/A
Side Pole Driver
N/A
Side Combined Front
N/A
Side Combined Rear
N/A
Rollover
N/A

Green Score

EPA Green Score ( California LEV-II ULEV ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
6
1
6
10
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
3
1
3
10
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
N/A

EPA Green Score ( Federal Tier 2 Bin 5 ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
5
1
5
10
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
3
1
3
10
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
N/A

Testimonials

Excellent Service

RealtorDawn
CARS
3-27-2020
Full Star Full Star Full Star Full Star Full Star

Great service experience, friendly, knowledgeable and prompt. Can't say enough about the great care I continue to receive when I bring my automobile in for service.

Traveled from Jacksonville Florida all the way to Orlando...

Latricia
CARS
3-22-2020
Full Star Full Star Full Star Full Star Full Star

Traveled from Jacksonville Florida all the way to Orlando Florida to purchase my new vehicle the sales Rep Johnthan was extremely nice and friendly. Had a awesome and great experience. Happy with my new Lexus suv

"Traveled from Jacksonville Florida all the way to Orlando..."

Latricia
DEALERRATER
3-22-2020
Full Star Full Star Full Star Full Star Full Star

Traveled from Jacksonville Florida all the way to Orlando Florida to purchase my new vehicle the sales Rep Johnthan was extremely nice and friendly. Had a awesome and great experience. Happy with my new Lexus suv

Great Customer Service

Derick
CARS
3-22-2020
Full Star Full Star Full Star Full Star Full Star

Service done in a timely manner with good communication. anything needed to be done was informed ahead of time with a price to prevent miscommunication and additional charges

Olga was very helpful every step of the way, and she kept...

haslynb
CARS
3-21-2020
Full Star Full Star Full Star Full Star Full Star

Olga was very helpful every step of the way, and she kept in contact with us to letting us know when the car we wanted was available. Again a pursuit of perfection was on display. Thank you so much Olga

"Olga was very helpful every step of the way, and she kept..."

haslynb
DEALERRATER
3-21-2020
Full Star Full Star Full Star Full Star Full Star

Olga was very helpful every step of the way, and she kept in contact with us to letting us know when the car we wanted was available. Again a pursuit of perfection was on display. Thank you so much Olga

Timothy McDowell
Timothy McDowell
GOOGLE
3-19-2020
Full Star Full Star Full Star Full Star Full Star

Just got the new NX here, I have been an Infiniti owner all my life and never thought I would switch. I had came here just to browse and I was greeted by a knowledgable salesman named Justin McCall, and he educated me on Lexus and I was quite surprised when he showed me what Lexus had to offer. After working with him, I am going to make sure all my family and friends comes to see him for their car needs!

"I had such an amazing experience at this dealership! I..."

Danielleidalia99
DEALERRATER
3-18-2020
Full Star Full Star Full Star Full Star Full Star

I had such an amazing experience at this dealership! I went in just to pass some time while I was waiting for a friend in town, and Jonathan showed me several different models. He didn’t make me feel rushed at all and was very knowledgeable on each vehicle. Will definitely be coming back to purchase!

Ishita Parikh
Ishita Parikh
GOOGLE
3-18-2020
Full Star Full Star Full Star Full Star Full Star

Had a great experience here. Karat and Bryan were very friendly and accommodating.

I had such an amazing experience at this dealership! I...

Danielleidalia99
CARS
3-18-2020
Full Star Full Star Full Star Full Star Full Star

I had such an amazing experience at this dealership! I went in just to pass some time while I was waiting for a friend in town, and Jonathan showed me several different models. He didn't make me feel rushed at all and was very knowledgeable on each vehicle. Will definitely be coming back to purchase!

Marc Lippa
Marc Lippa
GOOGLE
3-17-2020
Full Star Full Star Full Star Full Star Full Star

The best of everything. A true class act

"Gigi, was amazing seller she explane everything about the..."

Padillab
DEALERRATER
3-17-2020
Full Star Full Star Full Star Full Star Full Star

Gigi, was amazing seller she explane everything about the car we loved. She went above and beyond to help us !! if I need to buy another vehicle I will definitely get GIgi to help me out with my next Lexus purchase she was the best. I would definitely recommend GIgi to all my friends and family . 👍 Thank you Gigi we love the car and thank you for the help. Kindly, José Portillo

Gigi, was amazing seller she explane everything about the...

Padillab
CARS
3-17-2020
Full Star Full Star Full Star Full Star Full Star

Gigi, was amazing seller she explane everything about the car we loved. She went above and beyond to help us !! if I need to buy another vehicle I will definitely get GIgi to help me out with my next Lexus purchase she was the best. I would definitely recommend GIgi to all my friends and family . 👍 Thank you Gigi we love the car and thank you for the help. Kindly, Jose Portillo

Paul
CARGURUS
3-13-2020
Full Star Full Star Full Star Full Star Full Star

Awesome group of people! Everyone we came in contact with was completely professional. Great job!

Sarah Lieberman
Sarah Lieberman
GOOGLE
3-13-2020
Full Star Full Star Full Star Full Star Full Star

Lyndon is always extremely helpful and professional! I only go to him when I need help with my car at Lexus!

Patricia Ayala
Patricia Ayala
GOOGLE
3-13-2020
Full Star Full Star Full Star Full Star Full Star

Diana Colina & Kartal and Jay were so awesome today thank you guys for our new XR 350 Lexus. We are so happy. ;)

2019 NX 300 Owner

April
CARS
3-12-2020
Full Star Full Star Full Star Full Star Full Star

Jose does an excellent job with making sure I’m taking care of and ensuring that my maintenance booklet is signed every time I have service done on my Vehicle! I really enjoy the customer engagement from the entire service team! Thank you for making the process and experience smooth! Keep up the awesome job!

"Lexus is the best dealer which I have purchased a..."

Rodlojo51
DEALERRATER
3-11-2020
Full Star Full Star Full Star Full Star Full Star

Lexus is the best dealer which I have purchased a vehicle. Bryan and Austin were helpful, knowledgeable and their customer service was great!!! They went beyond my expectations.

"Fantastic experience"

Nick Gordish
DEALERRATER
3-11-2020
Full Star Full Star Full Star Full Star Full Star

Everyone took fantastic care of us, specifically Rabii in making our first Lexus experience a memorable one. We would definitely work with this dealership in the future

Great experience

Mirana
EDMUNDS
3-10-2020
Full Star Full Star Full Star Full Star Full Star

This has been the best experience I have ever had when buying a car. Charles Ream was knowledgeable and very patient with me. The entire sales team took their time to set everything up, made the experience very easy and stress free. Absolutely would recommend this place to anyone who is looking for a great dealership. Thank you so much everyone! I am very happy with this purchase.

This was by far the best car buying & trading experience...

Racheltraexler
CARS
3-10-2020
Full Star Full Star Full Star Full Star Full Star

This was by far the best car buying & trading experience I've ever had. Each staff member took their time and was patient and accommodating. I love my new car and truly feel like I got an amazing deal on it, I'm sold as a Lexus customer for life !

Best experience and service ever for my first time buying...

kristojano
CARS
3-10-2020
Full Star Full Star Full Star Full Star Full Star

Best experience and service ever for my first time buying a car! Will be recommending this dealer to all my friends and family! Thanks so much!

Lexus is the best dealer which I have purchased a...

Rodlojo51
CARS
3-10-2020
Full Star Full Star Full Star Full Star Full Star

Lexus is the best dealer which I have purchased a vehicle. Bryan and Austin were helpful, knowledgeable and their customer service was great!!! They went beyond my expectations.

Fantastic experience

Nick Gordish
CARS
3-10-2020
Full Star Full Star Full Star Full Star Full Star

Everyone took fantastic care of us, specifically Rabii in making our first Lexus experience a memorable one. We would definitely work with this dealership in the future

"This was by far the best car buying & trading experience..."

Racheltraexler
DEALERRATER
3-10-2020
Full Star Full Star Full Star Full Star Full Star

This was by far the best car buying & trading experience I’ve ever had. Each staff member took their time and was patient and accommodating. I love my new car and truly feel like I got an amazing deal on it, I’m sold as a Lexus customer for life !

"Best experience and service ever for my first time buying..."

kristojano
DEALERRATER
3-10-2020
Full Star Full Star Full Star Full Star Full Star

Best experience and service ever for my first time buying a car! Will be recommending this dealer to all my friends and family! Thanks so much!

Roy Evr
Roy Evr
GOOGLE
3-9-2020
Full Star Full Star Full Star Full Star Full Star
Jan Stouffer
Jan Stouffer
GOOGLE
3-8-2020
Full Star Full Star Full Star Full Star Full Star
Jimmy Bivins
Jimmy Bivins
GOOGLE
3-8-2020
Full Star Full Star Full Star Full Star Full Star
Mildride Monize
Mildride Monize
GOOGLE
3-5-2020
Full Star Full Star Full Star Full Star Full Star

By FAR the best car shopping experience I have ever had. In and out in under 2 hours. Plus with a fantastic deal. I am enjoying my Lexus.

Jean Gautier
Jean Gautier
GOOGLE
3-5-2020
Full Star Full Star Full Star Full Star Full Star

Lyndon did a fantastic job telling me what I didn't and and did need on my service. Outstanding!

Woods Family
Woods Family
GOOGLE
3-5-2020
Full Star Full Star Full Star Full Star Full Star

Really great experience with service at Lexus of Orlando. LOVE our new Lexus!

Richard Rylander
Richard Rylander
GOOGLE
3-5-2020
Full Star Full Star Full Star Full Star Empty Star

First service on a new RX 350. Two hours was a little much, but they have a real nice waiting err Customer Lounge.

Jerry really took time to understand what I was looking...

Kim
CARS
3-4-2020
Full Star Full Star Full Star Full Star Empty Star

Jerry really took time to understand what I was looking for and answered all product questions. He was extremely friendly, very knowledgeable and provided an excellent buying experience. High marks!!!

Rabinna Bena
Rabinna Bena
GOOGLE
3-4-2020
Full Star Full Star Full Star Full Star Full Star

"Jerry really took time to understand what I was looking..."

Kim
DEALERRATER
3-4-2020
Full Star Full Star Full Star Full Star Empty Star

Jerry really took time to understand what I was looking for and answered all product questions. He was extremely friendly, very knowledgeable and provided an excellent buying experience. High marks!!!

Regina Hill
Regina Hill
GOOGLE
3-3-2020
Full Star Full Star Full Star Full Star Full Star

Jose is the best. If it weren't for Jose, I would probably use a regular mechanic closer to me, since my car is out of warranty. A high five to Jose.

Yaima Linares
Yaima Linares
GOOGLE
3-2-2020
Full Star Full Star Full Star Full Star Full Star

I had a great experience with Lexus of Orlando, Kartal was the person in charge of communicating with me in regards to the negotiations of the car remotely. The experience was incredible, he answered all my doubts right away and was straightforward with all the information requested. I was in and out quickly, Troy Chin was my sales person and he explained all the car features in detail with great knowledge and patience. A VIP experience from beginning to end.

Tausha Daniels
Tausha Daniels
GOOGLE
3-2-2020
Full Star Full Star Full Star Full Star Full Star
Herbert P.
Herbert P.
YELP
3-2-2020
Full Star Full Star Full Star Full Star Empty Star

I am presently looking for a new vehicle for my wife and identified a 2019 Lexus truck as her preferred option (she has a 2008 Lexus truck presently and enjoys it). My research noted 4 vehicles with one residing in Tamp, 1 in Orlando, and 2 in Winter Park. I requested additional info on the vehicles and was contacted by Lexus dealerships in both Tampa and Orlando. As a Tampa resident, I visit that dealership first. I left unimpressed. I spoke with a woman named Tara of Lexus of Orlando who was more than courteous. I was hesitant to drive all the way from Tampa to Orlando due to my experience with Lexus of Tampa thinking that both dealerships would operate the same way. She assured me that they operate under different ownership structures allowing alternate customer experiences and vehicle pricing mechanisms. I, also, informed her that I was simply in the research gathering phase and didn't want to waste their time. She assured me that this would not be a problem for them. She did a great job of reassuring me so I strapped my daughter in the carseat and hit the road with my wife. Upon arriving at the dealership, Tara instructed me to ask to speak to Olga. Olga is literally the reason that I am writing this review. She is a product specialist with Lexus who is highly knowledgable of all their vehicle's features. After offering beverages to our family, she took me on a test drive and explained in detail to me all the cool features of the truck we were looking at. We even chatted about her experience in America as a Russian born citizen. When we arrived back at the dealership, she offered beverages a second time before getting our info over to her team member to review trade in value and final pricing. As we waited, she conversed with us about the other benefits of being a Lexus customer. She was the MVP of the day in my opinion. Tara was really good too (as good as you can be when you only interact with someone over the phone). Ultimately, I left that day without purchasing the vehicle but I will be back when I am out of the research phase and in the purchase phase because of Olga and Tara. In closing, I will note that the office closes at 6pm on Sunday. Apparently they block the roads leading from the dealership to exit at this time. It took me like 15 minutes to try and figure out how to exit the dealership. I ended up pulling into the service department to ask for help where a gentleman rudely ushered me to "the road back there" and pointed. He appeared to be aggravated that I was asking him for directions. Now I am getting more frustrated because I don't know what he is referring to but clearly won't be asking him for any more assistance. After turning around and heading in the direction he pointed (still not knowing where to go, I looked out my window noting a familiar face. To my delight it was Olga. She had come back out of the dealership to directly i struct me on how to exit. Apparently, they block the exit side of a two lane road and I was supposed to drive on the wrong side of the road to get back to the main road. I think it would be better for the dealership to block the entry road upon closing (to keep cars from coming in) and keeping the exit road open so patrons can leave obeying the traffic laws that they are naturally inclined/ trained to follow. For this reason (and because of the rude service guy), the dealership gets only four stars. It pains me to because Tara and especially Olga gave me 5 star service.

"Gigi was the best! She was very professional and patient..."

Zmat1947
DEALERRATER
3-2-2020
Full Star Full Star Full Star Full Star Full Star

Gigi was the best! She was very professional and patient with us making the Lexus purchase a pleasure! She showed us all the components that we needed to operate this car.Thank you Gigi 👍

Gigi was the best! She was very professional and patient...

Zmat1947
CARS
3-2-2020
Full Star Full Star Full Star Full Star Full Star

Gigi was the best! She was very professional and patient with us making the Lexus purchase a pleasure! She showed us all the components that we needed to operate this car.Thank you Gigi 👍

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