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Parts: 855-890-5760
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New 2020 Lexus NX 300 in Orlando, FL

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Installed Options

MSRP
$41,593
Sign Up For Price Drop Alerts

Vehicle Details

Mileage 12
Trim
Stock # L2175393
VIN JTJDARBZ1L2175393
Exterior Color Atomic Silver
Interior Color Beige
Gas Mileage City:22 Hwy:28
Doors 4
Passengers 5
Engine 2.0L4 Cyl.
Transmission 6-Speed Automatic
Drivetrain FWD

Currently Viewing

2020 Lexus NX 300

New 2020 Lexus NX 300

Mileage: 12

MSRP
$41,593

Additional Vehicle Information

  • Features
  • Specs
  • Warranty

Features

Features

  • Comfort
  • Safety
  • Technology
  • Mechanical
  • Exterior
  • Interior

Comfort

Comfort Features

Dash trim leatherette
Center console trim leatherette, alloy
Steering wheel trim alloy, leather
Floor mat material carpet
Shift knob trim leather, alloy
Interior accents metallic-tone
Armrests rear folding, rear center with cupholders
Floor mats rear, front
Floor material carpet
Door trim leatherette

Convenience Features

Autonomous lane guidance lane centering
Cupholders front, rear
Adaptive cruise control
Power outlet(s) 12V cargo area, 12V front
One-touch windows 4
Reading lights front, rear
Multi-function remote illuminated entry, panic alarm, proximity entry system
Cargo area light
Power steering
Retained accessory power
Power windows lockout button
Footwell lights
Steering wheel mounted controls audio, cruise control, phone, multi-function, voice control
Cargo cover
Push-button start
Vanity mirrors dual illuminating
Assist handle rear, front
Center console front console with armrest and storage
Steering wheel power tilt and telescopic
Rearview mirror auto-dimming
Storage front seatback, grocery bag holder, cargo tie-down anchors and hooks, sunglasses holder, door pockets, accessory hook
Touch-sensitive controls

Air Conditioning

Front air conditioning automatic climate control
Front air conditioning zones dual
Rear vents second row
Air filtration

Safety

Safety

Rearview monitor in dash
Impact absorbing seats dual front
Autonomous braking
Pre-collision warning system audible warning, visual warning, pedestrian detection
Lane keeping assist
Traffic sign recognition
Automatic emergency braking front pedestrian, front
Child safety door locks
Child seat anchors LATCH system
Energy absorbing steering column
Impact sensor door unlock, fuel cut-off
Safety brake pedal system
Body side reinforcements side impact door beams
Camera system rearview
Lane deviation sensors
Crumple zones front, rear

Airbags

Front airbags passenger seat cushion, dual
Airbag deactivation occupant sensing passenger
Side airbags front
Knee airbags driver
Side curtain airbags front, rear
Side-curtain airbag rollover sensor

Security

Rolling code security remote
Power door locks anti-lockout, auto-locking
Anti-theft system engine immobilizer, alarm with remote
2-stage unlocking doors

Mirrors

Side mirrors integrated turn signals, heated
Side mirror adjustments power, power folding

Technology

Audio System

Radio voice operated, AM/FM, HD radio
Auxiliary audio input Bluetooth, jack, USB, iPod/iPhone
Internet radio app Pandora, iHeartRadio, Slacker
Antenna type diversity, mast
In-Dash CD single disc, MP3 Playback
Total speakers 8
Radio data system
Speed sensitive volume control
Satellite radio SiriusXM

Telematics

Electronic messaging assistance with read function, voice operated
Wifi hotspot
Smart device app function vehicle location, maintenance status, lock operation, engine start, window operation
Navigation app Scout GPS Link
Driver assistance app roadside assistance
Wireless data link Bluetooth
Phone hands free
Real time traffic

In Car Entertainment

Connected in-car apps Yelp, Google POIs, weather, sports, stocks, Amazon Alexa
Infotainment Enform, Apple CarPlay ready
Infotainment screen size 8 in.

Instrumentation

Instrument cluster screen size 4.2 in.
Trip computer
Driver information system
Clock
Gauge tachometer
Digital odometer
External temperature display
Warnings and reminders lamp failure, low fuel, engine oil, coolant, maintenance due, tire fill alert
Multi-function display
Fuel economy display MPG, range
Trip odometer 2

Mechanical

Drivetrain

Drive mode selector
Axle ratio 3.89

Brakes

Rear brake type disc
Rear brake diameter 11.2
Front brake diameter 11.7
Emergency braking preparation
Front brake type ventilated disc
Braking assist
Electronic brakeforce distribution
ABS 4-wheel
Power brakes
Electronic parking brake auto off
Cornering brake control

Suspension

Front suspension classification independent
Rear suspension classification independent
Front struts MacPherson
Rear suspension type multi-link
Rear spring type coil
Front stabilizer bar
Rear stabilizer bar
Front spring type coil
Front suspension type lower control arms
Rear shock type gas
Front shock type gas

Stability and Traction

Stability control
Traction control
Hill holder control

Engine

Battery saver
Battery maintenance-free

Exterior

Lights

Daytime running lights LED
Front fog lights LED
Taillights LED
Headlights auto high beam dimmer, LED, auto delay off, auto on/off
Exterior entry lights puddle lamps

Roof

Roof rails color chrome
Roof rails

Tires and Rims

Spare tire size temporary
Tire type all season
Wheels alloy
Spare tire mount location inside
Spare wheel type steel
Tire Pressure Monitoring System
Wheel spokes 10

Windows

Rear wiper intermittent, with washer
Window defogger rear
Front wipers variable intermittent
Power windows safety reverse
Rear privacy glass
Solar-tinted glass
Laminated glass acoustic

Doors

Liftgate window fixed
Rear door type liftgate

Exterior Features

Front bumper color body-color
Mirror color body-color
Door handle color body-color
Rear spoiler roofline
Rear spoiler color body-color
Exhaust tip color chrome
Grille color chrome surround, black
Rear bumper color body-color
Fender lip moldings black
Exhaust dual tip
Window trim chrome
Rocker panel color black

Interior

Seats

Upholstery accents contrast stitching
Driver seat power adjustments height, 10, lumbar, reclining
Passenger seat power adjustments height, 8, reclining
Rear headrests 3, adjustable
Rear seat folding split
Front headrests 2, adjustable
Front seat type bucket
Upholstery leatherette
Rear seat type 60-40 split bench
Rear seat manual adjustments reclining

Seatbelts

Seatbelt pretensioners front, rear
Seatbelt force limiters front
Emergency locking retractors rear, front
Seatbelt warning sensor front
Rear seatbelts 3-point
Front seatbelts 3-point

Steering

Turns lock-to-lock 2.7

Specs

Specs

Drive Type

Drive Type FWD

Seating

Standard Seating 5
Max Seating 5
Head Room (front) 38.2 in
Head Room (rear) 38.1 in
Hip Room (front) 55.1 in
Hip Room (rear) 53.9 in
Shoulder Room (front) 57.3 in
Shoulder Room (rear) 55.3 in
Leg Room (front) 42.8 in
Leg Room (rear) 36.1 in
Seating Rows 2

Measurements of Size & Shape

Length 182.7 in
Width 83.9 in
Width (without mirrors) 73.6 in
Height 64.8 in
Wheelbase 104.7 in
Ground Clearance 6.9 in
Angle of Approach 28.7 degrees
Angle of Departure 24 degrees
Track Width (front) 62.2 in
Track Width (rear) 62.2 in

Measurements of Weight

Gross Vehicle Weight Rating 5090 lbs
Gross Vehicle Weight Range 5001-6000 lbs
Curb Weight 3940 lbs
Gross Combined Weight Rating 6306 lbs
Max Towing Capacity 2000 lbs

Truck Specifications

Max Payload 895 lbs

Interior Dimensions

Cargo Volume 17.7 cu ft
Cargo Volume (rear seats down) 54.6 cu ft

Performance Specifications

Aerodynamic Drag 0.34 Cd
Turning Circle 37.4 ft
Acceleration (0-60MPH) 7.2 seconds

Fuel Tanks

Fuel Capacity 15.9 Gallons

Wheels and Tires

Front Tire Type 225/65R17 102H
Front Wheel Diameter 17.0 x 7.0 in
Rear Tire Type 225/65R17 102H
Rear Wheel Diameter 17.0 x 7.0 in

Warranty

Warranty

  • Corrosion Perforation: 72 months / Unlimited miles
  • New Car Basic Warranty: 48 months / 50,000 miles
  • Roadside Assistance: 48 months / Unlimited miles
  • Safety Restraint System: 72 months / 70,000 miles
  • Transferable Powertrain: 72 months / 70,000 miles

While we check with car manufacturers and other sources to confirm the accuracy and completeness of the data contained in this chart, we make no guarantees or warranties, either expressed or implied, with respect to the data in this report. Although we make every attempt to keep this chart up to date, all warranty information is subject to change without notice.

Awards

Award
5-Year Cost to Own: Best Luxury Compact SUV/Crossover (2020 Model)
- Kelley Blue Book

Award
Best CPO Value in America: Luxury Car Brand (2020 Model)
- Vincentric

Award
Best CPO Value in America: Luxury SUVs and Crossovers (2020 Model)
- Vincentric

Crash-Test Ratings

2020 Lexus NX300 SUV FWD

Overall
Full StarFull StarFull StarFull StarFull Star
Front Crash Overall
Full StarFull StarFull StarFull StarEmpty Star
Front Crash Driver
Full StarFull StarFull StarFull StarEmpty Star
Front Crash Passenger
Full StarFull StarFull StarFull StarEmpty Star
Side Crash Overall
Full StarFull StarFull StarFull StarFull Star
Side Barrier Overall
N/A
Side Barrier Driver
Full StarFull StarFull StarFull StarFull Star
Side Barrier Passenger
Full StarFull StarFull StarFull StarFull Star
Side Pole Driver
Full StarFull StarFull StarFull StarEmpty Star
Side Combined Front
N/A
Side Combined Rear
Full StarFull StarFull StarFull StarFull Star
Rollover
Full StarFull StarFull StarFull StarEmpty Star

Green Score

EPA Green Score ( California LEV-III ULEV125 ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
3
1
3
10
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
5
1
5
10
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
N/A

EPA Green Score ( Federal Tier 3 Bin 125 ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
3
1
3
10
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
5
1
5
10
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
N/A

Available Incentives

$2500 - Lexus Cash Calculate

See More +Expires: 08-31-2020

Lease - $339 per month for 36 months

Details: Expires 08/31/2020. Payment includes $2,750 lease cash. Excludes official fees, taxes and dealer charges. 10,000 mile/year limit.
$2,799 due at signing. Available on approved credit to very well qualified customers through Lexus Financial Services and participating Lexus dealers on a new 2020 NX 300. Security deposit required with exception of prior Lexus Financial Services financing history and/or Lexus Financial Services tier rating in which a security deposit may be waived. Not all customers will qualify. Offer based on MSRP of $38,828 including delivery, processing and handling. Offer already includes $2,750 in Lease Cash incentives applied as a capitalized cost reduction. Monthly payment may vary depending on final price of vehicle & your qualifications. You pay $0.25 per mile over 10,000 per year. See dealer for vehicle and lease program details. Must take delivery by 08/31/2020. Offer available in AL, FL, GA, NC, SC, TN. Lexus Financial Services is a division of Toyota Motor Credit Corporation (TMCC). TMCC is the authorized attorney-in-fact and servicer for Toyota Lease Trust.
Expires: 08-31-2020

0.0% APR Financing up to 60 months*On Approved Credit

See More +Expires: 08-31-2020

* While we check with car manufacturers and other sources to confirm the accuracy and completeness of the data contained in this chart, we make no guarantees or warranties, either expressed or implied, with respect to the data in this report. Although we make every attempt to keep this chart up to date, all incentive information is subject to change without notice.

Special Offers

Call us for current offers!

Testimonials

Bassem Beniamin
Bassem Beniamin
GOOGLE
8-10-2020
Full Star Full Star Full Star Full Star Full Star

Great customer service and a short time. Thank you for taking good care of my car even when I bought it from a different Lexus dealership.

Jamal S
Jamal S
GOOGLE
8-10-2020
Full Star Full Star Full Star Full Star Full Star

I'm not really a person who buys cars from the dealer nor visits one often, but my recent Lexus purchase came with extended warranty, so I ought to use it. You don't buy Lexus just for the reliability - every Toyota product comes with great service as well. The service advisors were never pushy with any information, and I always feel welcome, even when booking last minute appointments. On the other hand, I get the complete opposite treatment from the local BMW dealership. This dealership has confirmed my decision to upgrade from my BMW was well worth it and I don't need to have workers speak to me condescendingly as I hand them my money.

Kate K.
YAHOO
8-8-2020
Full Star Full Star Full Star Full Star Full Star

Amazing experience. Eli greeted us and showed us the Nx300. Beautiful car and let us test drive it. We felt so welcomed from the start. He even showed us the body shop, parts department etc. The... more

"Tara the internet manager and Melissa the sales lady were..."

RogueFCCS
DEALERRATER
8-8-2020
Full Star Full Star Full Star Full Star Full Star

Tara the internet manager and Melissa the sales lady were amazing! They held on to a vehicle so we could drive down from Jacksonville. Had they not, it would have been gone before we got there.

Kate K.
YELP
8-8-2020
Full Star Full Star Full Star Full Star Full Star

Amazing experience. Eli greeted us and showed us the Nx300. Beautiful car and let us test drive it. We felt so welcomed from the start. He even showed us the body shop, parts department etc. The body shop is so clean and modern!! Ei spent so much time with us which we truly appreciated it. Ricardo was great as well. He ran all the numbers and really tried to get us the best price. The whole process was so efficient! The experience was a 10/10 even if we didn't end up purchasing today. Come here if you want a smooth and relaxing experience!! Thank you Eli and Ricardo!!

Steve P
Steve P
GOOGLE
8-8-2020
Full Star Full Star Full Star Full Star Full Star
Judy Miller
Judy Miller
GOOGLE
8-8-2020
Full Star Full Star Full Star Full Star Full Star

This is the best dealership ever, From the time you pull up to have your car serviced you are greeted with a friendly face and walke in to a Beautiful lounge are with snacks and Drinks, Then I was able to chose from 5 different cars for a loner. Lyndon is my service provider, and I always ask for him, Definitely buying a new car soon from this Delership. Nothing I could ask for that would make it any better than it already is. Thank You!

Surpass Expectations

Lex
CARS
8-7-2020
Full Star Full Star Full Star Full Star Full Star

Bought my first Lexus in 2003 in Atlanta metro area. I've been to the vast majority of other brand dealerships throughout the years leading up to 2003 and rarely felt good after the visit. My expectations of car dealerships and visits to them became jaded. It was never just one thing rather a never ending combination that created an unpleasant nearly toxic environment. Many times I felt pressured, manipulated, deceived, some visits were combative arguments that usually ended with more disappointment especially when the reality set in that they never had my best interests in mind. From the first time I stepped in the Lexus showroom in Gwinnett County, GA I knew everything was different. I have never had an unpleasant experience with anyone at any Lexus dealership since my first visit in 2003. I would love to keep sharing experiences and include all the great people that always went above & beyond to ensure I was taken care & that I was made to feel important and they were there for me. Now the present. I did spend the past 17 years exclusively with Lexus and upon moving to FL the first thing I did was find my local Lexus dealership. I went to Lexus of Orlando after a couple of phone chats & email exchanges to buy a new SUV. I had zero doubt these folks would handle business & customers differently. Although it was a new city with new faces and newer year vehicles there was one thing that was not new and that is the way Lexus treats its customers. That same sense of importance was felt immediately and the rest of the visit felt like all my past visits in GA. The courtesy, honesty, integrity, respect, and compassion I received that day was the same I had been getting for the past 17 years in another state. I see Lexus' commitment to excellence on every visit. In closing I want to add that after the purchase & paperwork were completed on my SUV I asked if I could leave the SUV over the weekend as I had some logistical issues to resolve. I knew they would say yes but what I didn't expect to happen was not even on my radar. I offered to pay for the safe keeping over the weekend and since I lived about 100 miles away I would be back in a couple days. They asked if I would be home the following morning to which I replied yes. Well even though it was her day off, Melissa Prieto said she would drive my SUV to my home. I was so happy to hear that. I asked how much the cost would be so I could have it ready upon her arrival. They laughed & said we don't charge for that. Thank you Lexus of Orlando for being exactly (and a bit more) what I hoped you'd be.

elipleon76
elipleon76
GOOGLE
8-7-2020
Full Star Full Star Full Star Full Star Full Star

"Surpass Expectations"

Lex
DEALERRATER
8-7-2020
Full Star Full Star Full Star Full Star Full Star

Bought my first Lexus in 2003 in Atlanta metro area. I've been to the vast majority of other brand dealerships throughout the years leading up to 2003 and rarely felt good after the visit. My expectations of car dealerships and visits to them became jaded. It was never just one thing rather a never ending combination that created an unpleasant nearly toxic environment. Many times I felt pressured, manipulated, deceived, some visits were combative arguments that usually ended with more disappointment especially when the reality set in that they never had my best interests in mind. From the first time I stepped in the Lexus showroom in Gwinnett County, GA I knew everything was different. I have never had an unpleasant experience with anyone at any Lexus dealership since my first visit in 2003. I would love to keep sharing experiences and include all the great people that always went above & beyond to ensure I was taken care & that I was made to feel important and they were there for me. Now the present. I did spend the past 17 years exclusively with Lexus and upon moving to FL the first thing I did was find my local Lexus dealership. I went to Lexus of Orlando after a couple of phone chats & email exchanges to buy a new SUV. I had zero doubt these folks would handle business & customers differently. Although it was a new city with new faces and newer year vehicles there was one thing that was not new and that is the way Lexus treats its customers. That same sense of importance was felt immediately and the rest of the visit felt like all my past visits in GA. The courtesy, honesty, integrity, respect, and compassion I received that day was the same I had been getting for the past 17 years in another state. I see Lexus' commitment to excellence on every visit. In closing I want to add that after the purchase & paperwork were completed on my SUV I asked if I could leave the SUV over the weekend as I had some logistical issues to resolve. I knew they would say yes but what I didn't expect to happen was not even on my radar. I offered to pay for the safe keeping over the weekend and since I lived about 100 miles away I would be back in a couple days. They asked if I would be home the following morning to which I replied yes. Well even though it was her day off, Melissa Prieto said she would drive my SUV to my home. I was so happy to hear that. I asked how much the cost would be so I could have it ready upon her arrival. They laughed & said we don't charge for that. Thank you Lexus of Orlando for being exactly (and a bit more) what I hoped you'd be.

Alex Ortiz
Alex Ortiz
GOOGLE
8-7-2020
Full Star Full Star Full Star Full Star Empty Star

"Thank you. I am so glad I found this car online. Thank..."

Nancy and Kevin H.
DEALERRATER
8-6-2020
Full Star Full Star Full Star Full Star Full Star

Thank you. I am so glad I found this car online. Thank you Adam for your help. This has been a great car buying experience. Thank you for matching us up with great people. Mei, Ricardo, and Franklin were all calm, friendly and helpful. Very pleasant experience.

Thank you. I am so glad I found this car online. Thank...

Nancy and Kevin H.
CARS
8-6-2020
Full Star Full Star Full Star Full Star Full Star

Thank you. I am so glad I found this car online. Thank you Adam for your help. This has been a great car buying experience. Thank you for matching us up with great people. Mei, Ricardo, and Franklin were all calm, friendly and helpful. Very pleasant experience.

Brandon Prosser
Brandon Prosser
GOOGLE
8-5-2020
Full Star Full Star Full Star Full Star Full Star

Bob and Jim over at Orland of Lexus are doing a great job running the show. His employees have taken every request and issue with their deepest concern. I would highly recommend buying a car from the Orland group.

Michelle
Michelle
GOOGLE
8-5-2020
Full Star Full Star Full Star Full Star Full Star

Great service. I have Lexus car and brings my car for maintenance. Lyndon always provide us excellent customer service.

Experience was smooth from start to finish. Once I...

Andrea
CARS
8-4-2020
Full Star Full Star Full Star Full Star Full Star

Experience was smooth from start to finish. Once I submitted an online inquiry, Adam worked with me and the staff at the dealer were great.

"Experience was smooth from start to finish. Once I..."

Andrea
DEALERRATER
8-4-2020
Full Star Full Star Full Star Full Star Full Star

Experience was smooth from start to finish. Once I submitted an online inquiry, Adam worked with me and the staff at the dealer were great.

Patrick Reagan
Patrick Reagan
GOOGLE
8-2-2020
Full Star Full Star Full Star Full Star Full Star

from start to finish it was very enjoyable and professional

Rx350

Andy P
CARS
7-30-2020
Full Star Full Star Full Star Full Star Full Star

First schedule maintenance performed. All dealership employees were very polite and professional. Service performed in a timely manner and I was kept informed at all times. Will definitely be back!!

Dave Horne
Dave Horne
GOOGLE
7-30-2020
Full Star Full Star Full Star Full Star Full Star
Lynn C
Lynn C
GOOGLE
7-30-2020
Full Star Full Star Full Star Full Star Full Star

Excellent customer service. Up to the minute status on repairs via text and email. Safe environment while waiting for service.

sibe brooks
sibe brooks
GOOGLE
7-28-2020
Full Star Full Star Full Star Full Star Full Star
Richard Morrison
Richard Morrison
GOOGLE
7-26-2020
Full Star Full Star Full Star Full Star Full Star

Dealing with Lexus of Orlando during the sale process and subsequent service department has been an absolute pleasure. The only surprise was the superior and friendly service after the sale.

gabrielle do Pico
gabrielle do Pico
GOOGLE
7-26-2020
Full Star Full Star Full Star Full Star Full Star
Laurie Delida
Laurie Delida
GOOGLE
7-25-2020
Full Star Full Star Full Star Full Star Full Star

Easiest car buying experience ever. Everyone was fabulous to work with!

Linda Clay
Linda Clay
GOOGLE
7-25-2020
Full Star Full Star Full Star Full Star Full Star

Very easy to deal with! Professional all around. Ahnaf was very knowledgeable and personable, as was Gary who walked us through the paperwork. This is our 8th Lexus, and the first in Florida. Definitely reccomend Lexus of Orlando!

Nicholas Ralston
Nicholas Ralston
GOOGLE
7-24-2020
Full Star Full Star Full Star Full Star Full Star

Stopped in for a filter and some oil. Tomorrow morning is oil change time

Excellent Service

JB
CARS
7-23-2020
Full Star Full Star Full Star Full Star Full Star

This was our first experience at Lexus of Orlando. Service staff was helpful, professional and friendly. We will definitely use them again for our Lexus needs.

Linda Chang
Linda Chang
GOOGLE
7-22-2020
Full Star Full Star Full Star Full Star Full Star
Josue Puentes
Josue Puentes
GOOGLE
7-22-2020
Full Star Full Star Full Star Full Star Full Star

Taking our vehicle to be serviced at Lexus of Orlando is always a pleasure. From the moment we arrive to the moment we leave we are always treated courteously, with kindness, and the best service possible. This time around, it was an oil change plus a service recall for our vehicle. Since it was necessary to leave it, we were provided a complimentary vehicle to use free of charge. Upon returning for our vehicle, we were once again greeted with respect and taken to our service advisor, Ha, which by the way, he is absolutely great in every aspect, Always taking care of us. The whole process was seamless, easy, and safe, specially during these chaotic times we live in. All in all, we will continue to bring our vehicle to Lexus of Orlando for all of our service needs.

Another seamless and enjoyable service visit.

N/A
CARS
7-22-2020
Full Star Full Star Full Star Full Star Full Star

We brought our IS to Lexus of Orlando for its 30,000 mile service. As always, We were greeted with courtesy and respect and taken immediately to our service advisor, Ha. He is absolutely wonderful, always being kind and amenable. Had to leave our vehicle due to the service recall there was on it, but we were provided a rental free of charge. An easy process from start to finish. Really would recommend to bring your own Lexus to be serviced here, and really recommend Ha to take care of you too.

Ricardo Arroyo
Ricardo Arroyo
GOOGLE
7-19-2020
Full Star Full Star Full Star Full Star Full Star

I can't believe I've been going to other places. This was my first time using an actually Lexus dealership for my car. I can't remember the last time I didn't own a Lexus, yet never used their service. That's so embarrassing to say considering the experience I just had. Everything was so customer service oriented. Like they took the time to really think this out. At first I was upset that I scheduled my appointment at the same time of the Chelsea (pro soccer) game. Only to find out when I got there that I could watch the game on a HUGE tv. While I charged my phone on the provided charger. And had a beverage which was provided free of charge. The problem for my car was going to take a lot longer than I thought because of where the issue was. So they sent me home in a brand new 2020 while they took care of my car. I'm sure this isn't new or surprising to most of you but to me this level of customer service was mind blowing. They've earned my business.

John Hallett
John Hallett
GOOGLE
7-18-2020
Full Star Full Star Full Star Full Star Full Star

Alex was very knowledgeable and told me everything I needed to know about the car. I would recommend him highly, because he took the time to answer any of my questions and was very professional..If you need a great car make sure you ask for Alex falcon. He is the best.

Stephen Nadeau
Stephen Nadeau
GOOGLE
7-17-2020
Full Star Full Star Full Star Full Star Full Star

Lexus of Orlando.... The best customer service experience my wife and I have had from any dealership. We own two Lexus, both bought in October of 2019. The exceptional customer service began that day when we bought our cars. But the service department exemplifies customer service. Mr Lyndon Walsh has been our service advisor since our first oil change. Mr Walsh is extremely kind to my two boys and keeps my wife and I up to date on the progress of our service. We have put our trust in Mr Walsh and he has never let us down. Thank You Lexus of Orlando.

Amy Ball
Amy Ball
GOOGLE
7-16-2020
Full Star Full Star Full Star Full Star Full Star
R London
R London
GOOGLE
7-15-2020
Full Star Full Star Full Star Full Star Full Star

EXCEPTIONAL customer service. Everyone I came in contact with was very friendly, helpful, knowledgeable, and seemed like they sincerely wanted to help.

Monica Griffin visited July 11 2020

monica griffin
CARS
7-15-2020
Full Star Full Star Full Star Full Star Full Star

i will never go anywhere else again to buy a car after the exceptional experience i had at Lexus of Orlando last weekend. Ed and Brian were polite courteous and professional. i loved the facility clean comfortable and proper PPE for safety required. Restrooms perfect. what ever you did to wash the car before i drove it away would be nice to know Ed it looked amazing.

justinn
justinn
GOOGLE
7-14-2020
Full Star Full Star Full Star Full Star Full Star

(Translated by Google) Good service, quality, speed (Original) Buen servicio, calidad, rapidez

Joseph Heizmann
Joseph Heizmann
GOOGLE
7-14-2020
Full Star Full Star Full Star Full Star Full Star

I had Lexus of Orlando perform the 120,000 mile maintenance and replace the rear breaks on my 2012 Lexus RX-350. Shortly after I got the car back the check engine light came on. I took the car back the next day and they determined it was a problem with a hose. They fixed the problem at no additional charge. All and all I was very satisfied with the service and the fact that they stand behind their work. My service agent, HA Nguyn, was very responsive to any questions I had and I look forward to working with him in the future.

Don Sepe
Don Sepe
GOOGLE
7-13-2020
Full Star Full Star Full Star Full Star Full Star

The dealership was very prepared to handle customers with the utmost of care re COVID-19! The waiting room was well spaced, many amenities were available and Juan sprayed and wiped my car as he led me to it. I will come back here for my next Lexus. Thank you!

rashmee pokharel
rashmee pokharel
GOOGLE
7-13-2020
Full Star Full Star Full Star Full Star Full Star
Sal Palmisano
Sal Palmisano
GOOGLE
7-12-2020
Full Star Full Star Full Star Full Star Full Star
Emil Aghayev
Emil Aghayev
GOOGLE
7-11-2020
Full Star Full Star Full Star Full Star Full Star
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