Lexus of Orlando Service Center Amenities




LEXUS OF ORLANDO SERVICE DEPARTMENT
has been recognized by the Lexus Motor Division for 16 years as an “Elite” Lexus Dealer.

Lexus of Orlando offers a plethora of unique services that deliver luxury that makes the most of every moment, by every team member, in a way that makes a difference by providing our “World Class Service”.
To schedule a service appointment please contact our guest service coordinators at 1-800-481-8709

Below is a list of amenities provided to Lexus owners at our dealership’s first class Service facility:

  • L.A.P.S. (Lexus of Orlando Airport Park & Service (Orlando International Airport/OIA)Exclusive to Lexus of Orlando. Please call our Service Appointment Coordinators at 1-800-481-8709 or email service@lexusoforlando.com for more details.


     
  • Courtesy Loaner Vehicles - We offer complimentary ES 350, CT 200h and IS 250 loaner vehicles for services consisting of 3 hours or more by appointment with our Service Reservation Coordinators at 1-800-481-8709. *Some restrictions may apply*


     
  • We provide an L-Pass System (RFID-Radio Frequency Recognition), which allows us to greet our guests by name when they arrive in our Service Drive.


     
  • Complimentary Shuttle Service to locations within a 10 mile radius of the dealership.


     
  • We offer a complimentary car wash with service.


     
  • Guest Lounge with complimentary Starbucks coffee, tea, bottled water, sodas, juice, snacks, breakfast and lunch items provided.


     
  • Relax in our state of the art massage chairs.


     
  • Children’s Play Room with games, PlayStation and books available.


     
  • Guest Business Resource Center provides desktop computers and a printer for our Guests convenience.


     
  • Wireless internet access available throughout our service facility.


     
  • iPads available for use.


     
  • Guest Waiting Area boasts four plasma TV’s.


     
  • Quiet Room where guests can relax away from all the hustle and bustle.


     
  • Pet Friendly Facility


     
  • New Owner Welcome Held for our new guests, this event offers an opportunity to gain more knowledge about your Lexus. You will interact directly with our Sales and Service Staff members to learn more about your Lexus features, advanced technologies and car care with on-site demonstrations including: Navigation System/Bluetooth Set-up/ Lexus Enform and eDestination Overview.  A complimentary catered affair is provided including various wine and beer selections. You will have the chance to win Service Gift Certificates and other fantastic prizes. Reservations are required. Please contact our Guest Relations team for more information at CustomerRelations@lexusoforlando.com or (800) 659-6719.


     
  • Service Gift Certificates are available for future services, parts and accessories.  Please call our Guest Relations Department at 800-659-6719. Surprise your family or friends with this perfect gift.